Harvard Business Review

OCTOBER 23, 2017

Increasingly, physicians’ every action and outcome is measured and reported. However, measuring patient-reported outcomes (PROs) — patients’ own accounting of their symptoms, functional status, and quality of life — can and should be a clinical tool. How leading providers are delivering value for patients.

Report 8

Report Mayo Health Care Survey 8

Harvard Business Review

DECEMBER 2, 2015

ICCI serves as a center of excellence for measuring the outcomes that are most important for patients, significant for clinicians, and suitable for value-based reimbursement contracts. ICCI’s role subsequently expanded to integrate outcome measurement and reporting into MD Anderson’s new electronic-medical-records system.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

JANUARY 28, 2013

When you write e-mails, reports, letters, and other documents, here's how to keep your readers alert and responsive: Use personal pronouns skillfully. But if you develop a strong habit of using active voice, you'll largely prevent convoluted, backward-sounding sentences in your writing. How do you identify passive voice?

VBM 8

VBM EBITDA Document Activity Based Costing 8

Harvard Business Review

OCTOBER 3, 2013

To understand how to address these concerns, an academic team from Harvard Business School brought together a group of orthopedic surgeons from the Boston Shoulder Institute and Harvard Pilgrim Health Care, a Boston-based insurer, to create a new BP model focused on patient value. The bundle incorporated the metrics in two ways.

Insurance 8

Insurance Health Care How To Price 8

Harvard Business Review

OCTOBER 22, 2015

These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. The project team developed TDABC process maps at the three locations. Florida site’s costs decreased by 15%, now the lowest among the three hospitals.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

OCTOBER 19, 2015

RI co-developed an outcomes-reporting software tool and is now able to seamlessly integrate this information into each patient’s medical record. HOI publishes its outcomes data online and has become the largest contributor of patient-reported-outcomes data to the California Joint Replacement Registry.

Health Care 8

Health Care Cost Activity Based Costing Metrics 8

Harvard Business Review

JANUARY 25, 2012

The lack of traceability and transparency extended to the costs for specialized equipment that was used only for particular products or customers. Tommy, an avid reader of the business literature, wanted Egan to adopt an activity-based costing , or ABC, approach. Later that day, Jane knocked on Tommy's office door.

Case Study 14

Case Study P&L Cost Due Diligence 14