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The Future Of Work Post-Covid

The Horizons Tracker

As Michael Hammer famously warned back in 1990, it’s no use applying new technologies to old processes, so in order to get the most out of AI and automation, jobs are having to be redesigned so that man and machine can work well together. Redesigning the business.

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Are Your Employees Drivers or Victims of Process Innovations?

Harvard Business Review

In his 1990 classic HBR article " Reengineering Work: Don't Automate, Obliterate ," Michael Hammer argued that IT must drive radical process innovation. Hammer nonetheless argued for using the power of information technology to redesign a cross-functional process, then deal with the people issues.

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Making Succession Planning “Real”

Great Leadership By Dan

We use Lominger’s competency modeling and their Learning Agility tools in some robust ways. Their boss is always hammering, er…, asking them about it. Those that get picked for a post will receive a free copy of my eBook. This question from Jen: “How do you make succession planning a ‘real thing’?

Planning 236
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Make Civility the Norm on Your Team

Harvard Business Review

If your employees aren’t behaving well, and you’ve already gone through the trouble of hammering home the organization’s civility message, ask yourself, “Have I also equipped them to succeed?” ” Don’t assume everyone instinctively knows how to be civil; many people never learned the basic skills.

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Lean Doesn’t Always Create the Best Products

Harvard Business Review

Similarly, large companies are finding themselves equally burned by loose and lean as they were by agile or long-launch waterfall. When process is a hammer, the risk is that everything becomes a nail. Lean is a process, and so too is empathy-driven design.

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The Best “Management Lessons” Story You’ll Ever Read

Harvard Business Review

And: A diverse team is essential to survival, a point underscored by the impossibility of winning in D&D unless you have a warrior to beat things up and absorb damage, a wizard to fight magical foes and occasionally drop the hammer on something big, a cleric to heal your party members, and so on.

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How Rudeness Stops People from Working Together

Harvard Business Review

If your employees aren’t behaving well, and you’ve already gone through the trouble of hammering home the organization’s civility message, ask yourself, “Have I equipped them to succeed?” ” Don’t assume everyone knows how to be civil; many people never learned the basic skills.

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