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0511 | Larry Downes: Full Transcript

LDRLB

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

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The Energy Efficiency of Trust & Vulnerability

Mills Scofield

If I’m going to fly, I have to trust the airline to have sane, sober, skilled, alert pilots. Technology does not do much in a complex interaction (per McKinsey´s articles on interaction). This got us talking about trust – trusting people because of who they are personally vs. who they are professionally.

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Technologies like 3-D printing, robotics, advanced motion controls, and new methods for continuous manufacturing hold great potential for improving how companies design and build products to better serve customers. Why are older incumbent firms slow to adopt new technologies even when the economic or strategic benefits are clear?

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Jobs to be Done

Deming Institute

In Clayton Christensen’s new book, Competing Against Luck , the authors delve into the importance of gaining a deep understanding of what your customers desire. If you are in the business of making carburetors you are at risk of technological innovation putting you out of business.

Deming 28
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Blockchain Will Transform Customer Loyalty Programs

Harvard Business Review

How Blockchain Works Here are five basic principles underlying the technology. Best known as the technology behind bitcoin, blockchain enables a ledger of transactions to be shared across a network of participants. Clay Christensen's landmark theory -- in under two minutes. How technology is transforming transactions.

Loyalty 12
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The Real Power of Platforms Is Helping People Self-Organize

Harvard Business Review

It’s even become a noun of sorts — uberization — which people use to describe a disruptive change to a staid industry ripe for innovation (though, to be sure, the popularization of the word “disruptive” means that it is often used in ways that the concept’s author , Clay Christensen, didn’t intend).

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What Is Strategy, Again?

Harvard Business Review

When they are strong, as in the airline and hotel industries, almost no company earns an attractive return on investment. When these forces are weak, as in software and soft drinks, many companies are profitable. ” So too would transformation strategies based on reconsidering your company or your industry’s value chain. .”