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Megabus: Innovation in Bus Transportation

Ron Edmondson

There is a fairly new player in the transportation industry that I knew nothing about until recently. Over the years, as airline competition made prices more reasonable, bus transportation seems to have become less popular. Megabus as a company is encouraging, because I see innovation working to save an industry.

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The Right Kind of Conflict Leads to Better Products

Harvard Business Review

For example, the research of Amy Edmondson and Alicia Tucker in hospital emergency rooms shows that the failure to speak up can lead to medical mistakes with disastrous consequences. Similar failures among cockpit crews can lead to airline crashes. We see similar findings in research looking at individual work teams.

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CEOs Sometimes Need Outside Help

Harvard Business Review

National and airline leaders weren’t able to adjust to the fluid and complex situation by engaging external resources in the critical first hours and days after the plane’s disappearance. Edmondson, and Herman B. Collaboration and coordination eventually improved , but still faltered at times. As Faaiza Rashid, Amy C.

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