The Practical Leader
AUGUST 16, 2023
Some managers will complain about a declining work ethic. Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. “No one wants to work anymore,” they’ll say.
Harvard Business Review
SEPTEMBER 12, 2011
Higher-ambition leaders are able to integrate multiple business disciplines (strategy, ethics, marketing, finance and so on) into a coherent, systemic approach for building a great company. And in organizational behavior courses, students learn that motivating employees and developing teamwork is the measure of successful leadership.
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