Strategy Driven

OCTOBER 21, 2011

Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. Many major companies, such as Southwest Airlines, UPS, Chick-fil-A, Best Buy, Yum!

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

AUGUST 10, 2015

To a large extent, he’s speaking directly to us humans, who may well lack confidence that we can continue to provide a superior value proposition relative to advancing technology. In our highly competitive economy, managers may be too easily seduced by the apparent advantages of automation.

Competitive Advantage 8

Competitive Advantage Storytelling Airlines Human Resources 8

Harvard Business Review

JUNE 28, 2016

Companies can also rent their business applications (for accounting and finance, human resource management, marketing and sales, collaboration, project management, and so forth) on-demand from companies like Microsoft, Salesforce.com, Workday, Hubspot, Yammer, Dropbox, Basecamp and others.

Entrepreneur 9

Entrepreneur Airlines Construction Short-term 9

Harvard Business Review

NOVEMBER 17, 2015

Employee trust in management and commitment to the company have been in decline for decades. Only a minority of companies have managed to buck this decline and have built companies worthy of the human spirit. It takes a careful mix of mission, management, and culture. How do they do it? First, it must start with the CEO.

Company 8

Company Teamwork Commitment Airlines 8

Women on Business

JANUARY 24, 2011

For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. By investigating resources MOST open to you, momentum increases. Exhaust resources that don’t cost first and at least come up to “Dummy&# level on each initiative that you manage. Mine your backyard.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

JANUARY 20, 2014

Schulman: The global head of human resources at American Express was on the board at Virgin Mobile, where I was CEO. Specifically, he saw that the advent of digital technologies was going to fundamentally alter the way people conduct commerce, pay for things, and manage and move their money. Leadership'

Execution 8

Execution Software Banking Franchising 8

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. I’m not just talking about the obvious problem of managers who treat their employees poorly.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

AUGUST 18, 2011

As IBM celebrates its 100th birthday, many observers are rightly calling attention to the many strategic changes the company put itself through to remain relevant amidst dramatic technological and economic change. But one of the biggest transformations IBM went through is less about computers and more about culture.

Learning Curve 13

Learning Curve Globalization Airlines Training 13