LDRLB

MAY 26, 2014

The most recent being Big Bang Disruption: Strategy in the Age of Devastating Innovation. Paul Nunes and I have known each other for many years, and we’ve both been writing about the subject of disruptive innovation from different vantage points and different angles. DAVID: Yeah. You call it this big bang disruption.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Mills Scofield

APRIL 15, 2014

If I’m going to fly, I have to trust the airline to have sane, sober, skilled, alert pilots. As we let ourselves be vulnerable, we also leave ourselves more open to new ideas, new ways of thinking which leads to empathy and innovation. Personal leadership and character become more important. We also need to trust systems.

Efficiency 132

Efficiency Energy Senge Resources 132

Harvard Business Review

DECEMBER 2, 2015

Southwest Airlines receives a job application every two seconds. Given the talent shortage facing our industry, you’d think we’d be tempted to snap up many of those candidates, particularly ones with backgrounds in engineering and technology.

Airlines 8

Airlines Review Engineering Career 8

Strategy Driven

JANUARY 21, 2011

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Remove them and you will find more time to focus on innovation. To learn more about SAS, its products and services, visit www.sas.com.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Harvard Business Review

JUNE 13, 2014

Consider Southwest Airlines, which shook up the airline industry with its low-cost, high-customer service approach to air travel. A year later, we did acquire them — but rather than swallow RelayHealth whole, we wanted to preserve its innovative DNA and disseminate it across our company.

Health Care 8

Health Care Innovation Airlines Retail 8

Deming Institute

JANUARY 19, 2017

Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). Often innovative solutions can be found if you expand the scope of what you see as the system. Dr. Deming talked about these same ideas.

Deming 28

Deming Christensen System Innovation 28

Harvard Business Review

APRIL 13, 2015

After a morning innovation workshop at the bucolic R&D campus of a top-tier but tradition-rich technology giant, the lunchtime conversation with the Lab’s leadership turned strategic. How should they better prioritize innovation? These Labs were filled with talented technologists and innovators.

CFO 8

CFO Innovation CEO Airlines 8

Modern Servant Leader

JANUARY 17, 2012

He was – if you refer to technology and innovation. However, if you refer to people or organizational leadership, I believe there are better examples. I want to ensure our young leaders do not confuse hero worship with great leadership. There are many problems with hero worship in leadership, including: 1.

Servant Leader 210

Servant Leader Leadership Reference Bottom-up 210

Strategy Driven

NOVEMBER 7, 2011

Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success by Val and Sarah Gee The secret to business growth is right before your eyes – it’s the creativity and innovation percolating in each one of your employees every minute of every day. Business Improv !

Strategy 70

Strategy Kotter RASCI Motivation 70

Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. It told how American Airlines and others had introduced systems to help their customers choose their products and services. These "channel" systems helped steer business to American Airlines.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

MAY 13, 2015

National Infrastructure Week, May 11-15, should mark the acceleration of giving entrepreneurs and innovators a prominent seat at the table, adding technology opportunities to solve America’s infrastructure problems. Innovation comes from courageous people with an entrepreneurial spirit. infrastructure problems.

Transportation 8

Transportation Entrepreneur Wireless Airlines 8

Harvard Business Review

JUNE 27, 2012

My colleagues and I at Bain & Company have been tracking this for forty years, and we have never seen companies losing their leadership positions as quickly as they are today. A similar pattern hold for airlines. Markets change; technology evolves. And for telecom. And for many others. Root it out wherever you find it.

Creativity 14

Creativity Long-term Kotter Cost of Capital 14

Harvard Business Review

FEBRUARY 27, 2017

This narrative has rested on three propositions: that globalization is a major driver of growth and prosperity; that technological progress enriches our lives; and that shareholder returns reflect businesses’ contributions to societal progress. The same goes for technology. Toward a New Leadership Agenda.

Globalization 8

Globalization Supply Chain Human Capital Long-term 8

Harvard Business Review

MARCH 7, 2011

Apple, Google, Berkshire Hathaway, Southwest Airlines, Procter & Gamble. There are plenty of organizations with cool technology or hot products. The organizations I admire don't just lead their industries in terms of innovation or financial performance or market share. Anybody shocked? Who were the Top Five in 2010 ?

Company 15

Company Collins Airlines Long-term 15

Harvard Business Review

JUNE 19, 2014

The reality today is that businesses, governments, and nonprofits are so complex and often must move so quickly that in many cases, finding answers to difficult questions requires tapping experts, service providers, and innovators scattered all over the world. Collaboration Leadership'

CEO 8

CEO Supply Chain Automotive Engineering 8

Harvard Business Review

DECEMBER 20, 2016

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. The airline industry has experienced great volatility from deregulation, takeovers through mergers and acquisitions, and, as always, unpredictable forces of nature. Unlocking Energy. It’s not for everyone.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

JULY 22, 2016

Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. For most established players, the technology and skill gaps are intimidating, and it take years of effort to close them. .” Companies that go this route use preexisting digital platform tools to engage their networks.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

Harvard Business Review

JANUARY 28, 2016

Innovation vs. Regulation. Many organizations, particularly in the aftermath of the global financial crisis, are saddled with trying to do business, let along innovate, under increasingly crushing regulatory environments. Advanced technology is at the core of virtually every company’s business model today.

Succession 8

Succession Agility Globalization Learning-by-Doing 8

Harvard Business Review

NOVEMBER 5, 2013

Others need a course correction while still profitable (Microsoft), or a momentum shift because of disruptive new technologies (newspaper companies). For airlines, it is on-time performance. Change management Leadership' Territories get hardened, and people seem to be out for themselves. What is a common definition of success?

How To 9

How To Airlines Open-book CEO 9

Harvard Business Review

NOVEMBER 3, 2015

While it may still be true that most of those cushy business class seats are occupied by business travelers, it is also true that most business travelers only see those seats when they board or get off the plane, as many airlines make economy passengers do the “walk of shame” through business class. You and Your Team.

Travel 8

Travel Class Airlines Bond 8

Tanveer Naseer

MAY 31, 2016

Fortunately, companies can build the capacity for strategic leadership. Systems and Structures The first three principles of strategic leadership involve nontraditional but highly effective approaches to decision making, transparency, and innovation. Instead, create a variety of channels for innovative thinking.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. Price leadership: A no-frills airline constantly advertises the lowest fares on any route served. Why is it that?

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

JANUARY 30, 2013

It consumes 20% less fuel than an equivalent 767; which, given today's increasing fuel prices and airlines' diminishing profit margins, should make it an extremely desirable aircraft. The 787 Dreamliner was supposed to be a big jump forward for Boeing — notably, the first plane to be made entirely of composites rather than aluminum.

Outsourcing 8

Outsourcing P&L Airlines Price 8

Harvard Business Review

MAY 19, 2015

Innovation, customer delight, and profits would all follow from it. ” We have known they do since they were introduced among British miners whose industry had been disrupted by new technology. They wanted to hear about Semco, Southwest Airlines, Gore Tex, HCL. That study appeared in 1951, long before Stayer’s memo.

Management 8

Management Long-term System Delegation 8

Harvard Business Review

APRIL 12, 2013

In almost every sector, there are once-dominant enterprises that find themselves on the wrong side of a shift in customer demand or the emergence of a disruptive technology. I wanted value-focused employees who were willing and able to drive an innovative, sophisticated experience for customers.". You know their names: Hewlett-Packard.

Company 8

Company Video CEO Crisis 8

Harvard Business Review

APRIL 20, 2016

In a world underpinned by ever more powerful, affordable, and public technology platforms, software is still king. By understanding what Disney did well that others did not, the team envisioned using technology to create personalized visits with less friction: no turnstiles, shorter waits, and less zigzagging through the park.

Software 8

Software Company Airlines Business Model 8

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. ’ Sometimes you need to be reminded of that.”

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

FEBRUARY 16, 2011

But the CEO who took first place this year was singled out for what seems to be an entirely new and noteworthy type of leadership. When Carlos Ghosn passionately promotes the all-electric Nissan Leaf while aggressively pushing advances with conventional internal-combustion engine vehicles , you know you're looking at a new type of leadership.

Parcell 12

Parcell CEO Airlines Trends 12

Harvard Business Review

AUGUST 18, 2011

As IBM celebrates its 100th birthday, many observers are rightly calling attention to the many strategic changes the company put itself through to remain relevant amidst dramatic technological and economic change. To maintain its leadership position, the company has been willing to experiment with bold new methods.

Learning Curve 13

Learning Curve Globalization Airlines Training 13

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. I’m not just talking about the obvious problem of managers who treat their employees poorly.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

MAY 30, 2012

I fear that very dynamic is unfolding today with respect to a piece of language and a leadership aspiration that has become the Holy Grail for business thinkers like me. That piece of language, that aspiration, is innovation. But that doesn't mean the companies are actually doing any innovating. Ouch, that's gonna leave a mark!

Innovation 17

Innovation Airlines Six Sigma Lean Production 17

Harvard Business Review

DECEMBER 20, 2016

The UN also agreed to slash emissions from the airline industry. Then China’s President Xi said he’ll be attending the annual bigwig gathering in Davos for the first time, with reports of China’s interest in filling trade gaps left by Brexit and possible leadership gaps on climate left by Trump. days of innovation).

Energy 8

Energy Banking Chemicals Globalization 8