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Are You Squandering Money on Acquiring Rather than Retaining Customers?

The Practical Leader

Their analysis showed that on average, each one-point increase in the American Customer Satisfaction Index score lowered a firm’s future Cost of Selling by almost 3%.” In fact, our operating expenses associated with service have gone down because we’re more streamlined, and we limit friction points and errors.”

McKinsey 124
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The Essential CHRO Roles Every CEO Must Support

HR Digest

Companies must depend on their chief human resources officers (CHROs) in creating corporate values necessary to achieve success. But more CEOs rarely understand the true position of their CHROs, let alone giving them the necessary backup to operate in the required capacity. That’s absolutely wrong. 3. Diagnosing problems.

CEO 63
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The Big Shift: Demand for Future Work Skills in 2021

HR Digest

Coding, budgeting, and marketing operations are examples. The companies and research studies in our analysis included: Deloitte, LinkedIn, IBM Institute for Business Value, Indeed.com, Institute for the Future (IFTF), McKinsey, Society of Human Resources Management (SHRM), Udemy, Willis Towers Watson, and World Economic Forum.

Skills 145
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17 High-Paying Jobs for Women

HR Digest

A recent Mckinsey & Company survey shows that since 2015, America has seen only a modest growth in women’s well paid jobs representation in the corporate pipeline. They mostly operate out of grocery and drugstore pharmacies, others are employed in hospitals or in clinical settings. Human Resource Managers.

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The Future of Human Work Is Imagination, Creativity, and Strategy

Harvard Business Review

Humans Are Strategic; Machines Are Tactical. McKinsey has been studying what kind of work is most adaptable to automation. On the other hand, work that requires a high degree of imagination, creative analysis, and strategic thinking is harder to automate. In other words, machines skew toward tactical applications.

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Where are you on the management scale of newbie to expert hacker?

Ask Atma

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Business planning (analysis, forecasting, budgeting…). Human Resource Management. human judgment.

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Make the Most of Scarce Data-Mining Talent

Harvard Business Review

By 2018, the United States alone could face a shortage of as many as 190,000 people with deep analytical skills according to a study by the McKinsey Global Institute. million managers and analysts who understand big data and how to apply it to business operations. The study also found a looming need for over 1.5