Effectively Influencing Decision Makers: Ensuring That Your Knowledge Makes a Difference
Marshall Goldsmith
APRIL 5, 2011
Former Harvard Professor Chris Argyris pointed out how “upward feedback” often turns into “upward buck-passing”. A key part of the influence process involves the education of decision makers. An important guideline in influencing up is to always remember your goal – make a positive difference for the organizations. Nobody wins.
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