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The History of the Situational Leadership® Framework

The Center For Leadership Studies

Scientific Management An industrial engineer in the early 1900s, Frederick Winslow Taylor was obsessed with productivity enhancement. This study examined thousands of managers across industries with two basic parameters: Was the manager successful? Did the team or group the manager led hit their productivity targets?

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Don’t Sugarcoat Negative Feedback

Harvard Business Review

Managers fall victim to the same temptation: it’s much more fun (and in the short term, rewarding) to praise your direct reports than to deliver negative feedback. And if you’re a manager, you can’t only rely on praise. Giving feedback Managing people' First, remember: Mary Poppins don’t know squat.

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How Criticizing in Private Undermines Your Team

Harvard Business Review

But this can be a dangerous adage to follow because it significantly reduces accountability, the quality of team decisions, and your team's ability to manage itself. The information to solve this problem lies with Ted and the other team members. In the team: that's where the information, solution, and accountability are.

Team 18
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How to Give Feedback to Someone Who Gets Crazy Defensive

Harvard Business Review

She was first-among-equals and the liaison to management, but had more responsibility than actual authority. The carrot that management held out to members of the team was that this was a steppingstone project: if the results were satisfactory, they could anticipate higher profile projects going forward. Giving and Receiving Feedback.

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Management’s Three Eras: A Brief History

Harvard Business Review

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage ).

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How Criticizing in Private Undermines Your Team

Harvard Business Review

But this can be a dangerous adage to follow because it significantly reduces accountability, the quality of team decisions, and your team's ability to manage itself. The information to solve this problem lies with Ted and the other team members. In the team: that's where the information, solution, and accountability are.

Team 8
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What I Learned About Coaching After Losing the Ability to Speak

Harvard Business Review

But I still loved my work and needed to stay active, and my clients were open to trying a new approach, so I began managing my coaching relationships exclusively through written dialogue in instant messages, emails, and other electronic documents. We make allowances for people in informal written interaction. Manage confidentiality.