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Drucker

Human Resources

Marketing

Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

OCTOBER 21, 2011

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

Learning-by-Doing

Learning-by-Doing Price Bottom-up Finance

We Need Both Networks and Communities

Harvard Business Review

OCTOBER 5, 2015

In the traditional village, you chatted with your neighbor at the local market, face-to-face: this was the heart of community. Drucker Forum 2015: Managing in the Digital Age. Drucker Forum 2015: Managing in the Digital Age. The theme: Claiming Our Humanity — Managing in the Digital Age.

Drucker

Drucker Information Technology Globalization Fashion

Leadership Digital

Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

We Need Both Networks and Communities

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