Lead Change Blog

FEBRUARY 4, 2020

Marcella Bremer of Positive Culture shared Ethical Culture at Work. Check out these four ethical tests—and see how you can influence others for the better.” Thank you to everyone who submitted articles for this month’s carnival! Mary Ila shares the ABC’s necessary to be a leader in 2020.

Leadership Development 268

Leadership Development Development Leadership Simon 268

Strategy Driven

FEBRUARY 25, 2020

This article focuses on the latter, inspecting how you, as a manager of a business, can make better decisions, and manage your resources more wisely, in order to improve growth, boost profits, and please shareholders. In the modern age of business, you need to be sharp to manage your business towards having a competitive edge.

Tips 66

Tips Management Short-term Long-term 66

Harvard Business Review

MARCH 8, 2024

Patagonia’s commitment to sustainability and ethical practices across all business aspects is the epitome of strategic clarity. Such dedication distinguishes a company in a competitive market, driving sustainable growth and fostering customer loyalty.

Customer Loyalty 22

Customer Loyalty Company Loyalty Long-term 22

Strategy Driven

AUGUST 18, 2021

Modern-age consumers favor businesses that promote social and ethical values and support the marginalized. It instills the consumers with a sense of affiliation or positive associations with the company, boosting the brand image and customer loyalty. It’s known as the triple bottom line approach.

Pharmaceuticals 130

Pharmaceuticals Energy Fashion Apparel 130

Talent Anarchy 1

AUGUST 25, 2023

In this article, we’ll explore the world of consumer non-durables, dissect the opportunities it offers, and help you decide if it’s the right career choice for you. They work on strategies to enhance brand recognition and loyalty. This industry plays a crucial role in our daily lives and the global economy.

Career 78

Career Supply Chain Pharmaceuticals Industry 78

Rich Gee Group

JANUARY 5, 2011

Do you have a loyalty/membership program to reward and retain your best customers? at 12:21 AM Rich, Another excellent article and prespective. Do you provide a flexibility to allow them to personalize their experience? Do you offer various locations (physical and virtual) to allow them to use your products and services?

USP 297

USP Licensing Media Industry 297

Strategy Driven

OCTOBER 29, 2019

As we discussed in the linked article, you can do this by keeping the office clean, giving your employees more time off, and by making regular health and safety checks. If you are doing little to protect their physical and mental health, and if you don’t take their concerns seriously, then they have little reason to show loyalty to you.

Reputation 50

Reputation Morale Loyalty Long-term 50

LDRLB

APRIL 13, 2020

We know purpose-driven companies have a lower cost of customer acquisition, longer tenure of customer loyalty, and higher net promoter scores. If you liked this article, and you want to go deeper on getting your team unified and inspired, check out our free course 3 Days To A More Motivate and Aligned Team.

Mission Statement 120

Mission Statement Motivation Long-term Customer Loyalty 120

Joseph Lalonde

FEBRUARY 11, 2019

A Reel Leadership Article. Liam Neeson returns to the big screen as Nels Coxman in the movie Cold Pursuit. Cold Pursuit is based on the Norwegian film In Order Of Disappearance. In Cold Pursuit, Neeson’s Nels Coxman pursues the men he believes played a part in the death of his son, Kyle Coxman (Micheál Richardson).

Film 195

Film Leadership Article Audience 195

Frank Sonnenberg Online

MARCH 9, 2021

And yet, because they put in the time “working,” they think they have a strong work ethic. 13 Key Ingredients of a Strong Work Ethic. A work ethic is a set of essential values that strengthens your character, boosts your career, and leads to a more fulfilling life. A strong work ethic involves being: Conscientious.

Ethics 136

Ethics Morale Cooper Learning-by-Doing 136

Strategy Driven

JUNE 16, 2014

I’ll add a few words of definition to each, but more important, think about each of these virtues as it relates to you, your self-disciplines, your actions, and your ethics. Getting loyalty because you earned it. Giving loyalty because it’s your philosophy. Please consider the environment before and after printing this article.

Loyalty 58

Loyalty Open-book Customer Loyalty Ethics 58

Joseph Lalonde

MARCH 19, 2018

A Reel Leadership Article Previously, Angelina Jolie brought the video game Tomb Raider to the big screen. From the possibility of the bank foreclosing on your business to firing an employee to doing the ethical thing (when others are pressuring you to make an unethical choice), you’re going to be hit and hurt.

Leadership 187

Leadership Cost Innovation Learning-by-Doing 187

Chart Your Course

FEBRUARY 18, 2013

Companies with strong values typically draw employees who share those values, creating a dynamic of loyalty and shared commitment to the business’ brand and mission. Employees care that their companies are ethical in how they do business and treat people. Company Values. Telecommute Option.

Health Care 187

Health Care Education Brand Discount 187

Strategy Driven

DECEMBER 21, 2015

Value, service, and help are the REAL three things that customers require to give their business and maintain their loyalty. To prove the value of your product or service, and your ability to give value beyond the sale to the PROSPECT so you can earn the order, the reorder, and the loyalty. Unyielding personal values and ethics.

Loyalty 50

Loyalty Open-book Customer Loyalty Ethics 50

Harvard Business Review

DECEMBER 29, 2016

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. many of us face an endless stream of ethical dilemmas at work. We were surprised that 30 leaders in the study recalled a total of 87 “major” ethical dilemmas from their career histories. Wells Fargo. Volkswagen.

Ethics 12

Ethics Company Emotional Intelligence Short-term 12

Harvard Business Review

JANUARY 6, 2016

Stories in the media about everything from corporate scandals to political machinations to gangland killings often cite loyalty as a primary driver of corruption. Most of us feel loyalty, whether to our clan, our comrades, an organization, or a cause. These loyalties are often important aspects of our social identity.

Ethics 8

Ethics Loyalty Participative Report 8

Coaching Tip

JANUARY 5, 2013

The goodwill and more passionate relationship generated within the community translates into a far higher demand for our products and services, into more love and loyalty for our brand, and so into major contributions to the bottom line. Related articles. This creates a virtuous cycle through which everyone is enriched.

Short-term 106

Short-term Bottom-up Loyalty Morale 106

N2Growth Blog

NOVEMBER 29, 2010

Some employers believe in providing a little something extra to all employees during the Holiday Season as an expression of gratitude for their loyalty and contributions during the year without regard to performance. Anyway, I liked your article. I personally dont feel bonuses work to promote a good work ethic.

Blog 325

Blog Metrics Brand CEO 325

Michael Lee Stallard

NOVEMBER 9, 2010

When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. This article appeared in In Design magazine. P.S. In the article I mention our daughter. Many customers can sense this. why is everyone smiling?

Customer Loyalty 239

Customer Loyalty McCarthy Godin Self-aware 239

Modern Servant Leader

OCTOBER 9, 2012

On a recent flight on Southwest Airlines, I read in their magazine an article by the current CEO of Southwest, who stated they make it a practice of hiring people with a “Servants Heart.” You didn’t ask, but the issue of morality and ethics is another area I broach in my lessons. There are many of course.

Servant Leader 189

Servant Leader Mission Statement Greenleaf Leadership 189

Strategy Driven

DECEMBER 16, 2013

You have to be ethical all the time. Have an article published someplace. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Reputation 71

Reputation B2C B2B Customer Loyalty 71

LDRLB

APRIL 13, 2020

We know purpose-driven companies have a lower cost of customer acquisition, longer tenure of customer loyalty, and higher net promoter scores. We know that they have greater profitability, not just because they’re performing better but because customers respond to purpose-driven organizations. That’s all we are working for?

Mission Statement 78

Mission Statement Motivation Long-term Customer Loyalty 78

Strategy Driven

NOVEMBER 16, 2015

Here are some words that will help you define your mission … will, dedication, persist, honest, ethical, positive, enthusiastic, fun, learn new things, listen, help, provide, encourage, memorable, value, loyal. Please consider the environment before and after printing this article. MAJOR CLUE: IT’S THE MISSION. About the Author.

Mission Statement 50

Mission Statement Customer Loyalty Ethics Seminar 50

Strategy Driven

JULY 25, 2018

Good service is more than a facade, it needs to be the work ethic of the company if it’s to be successful. However, sometimes there is an opportunity to go that extra mile for your customers and cement their loyalty. Please consider the environment before and after printing this article. All rights reserved.

Company 51

Company How To Reputation Morale 51

Harvard Business Review

JUNE 10, 2011

Bazerman and Tenbrunsel outline five reasons why ethical people allow unethical behavior to thrive. Whether they like it or not, FIFA's sponsors have become as associated with the organization that runs soccer internationally as the beautiful game itself.

Ethics 14

Ethics Committee Incentives Loyalty 14

Strategy Driven

SEPTEMBER 16, 2013

If the leader is slack, lacks work ethic, or is slow to decide, they have given tacit permission to their team to be and do the same. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. Everyone ‘looks’ to and at leaders.

360-Degree Feedback 75

360-Degree Feedback Leadership Open-book Customer Loyalty 75

Strategy Driven

DECEMBER 9, 2013

Your humor, your friendliness, your helpfulness, your approachability, your trustworthiness, your honesty, your ethics, and maybe even your morality. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. Tough list, eh?).

Mission Statement 58

Mission Statement Customer Loyalty Competitive Advantage Library 58

Strategy Driven

NOVEMBER 18, 2013

Let me give you the good news, and the sales news… There are several strategies you can employ to get around the bidding process, or legally and ethically change the bidding process. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter.

Proposal 58

Proposal Price Long-term Customer Loyalty 58

Strategy Driven

AUGUST 3, 2015

Do it any (ethical) way you have to. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Arrange a meeting with all decider’s.

Customer Loyalty 50

Customer Loyalty Competitive Advantage Conference Seminar 50

Harvard Business Review

FEBRUARY 10, 2020

Navigating fairness, loyalty, and bias at work.

Ethics 8

Ethics Loyalty Article 8

Strategy Driven

MAY 2, 2016

Leave ethically. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! That will get you to an understanding of your self-thinking.

Belief Systems 50

Belief Systems Customer Loyalty Seminar Bottom-up 50

Strategy Driven

JANUARY 13, 2014

It’s not just a goal and it’s not just a resolution; it’s your intention, your drive, your work ethic, and your consistency that will create genuine achievement. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. Happy New Year!

Customer Loyalty 50

Customer Loyalty Document Competitive Advantage Seminar 50

Strategy Driven

JULY 2, 2012

You’ve placed a value on yourself that reflects in your selling skills, your attitude, your belief system, your truthfulness, and your ethics. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. That’s you. Gitomer and Buy Gitomer.

Reputation 50

Reputation Customer Loyalty Belief Systems Seminar 50

Strategy Driven

MARCH 25, 2013

You speak the truth, have high ethical standards, and are known for service. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Open-book 50

Open-book Definition Self-aware Price 50

Strategy Driven

MARCH 6, 2015

The public is fickle and quick to jump on the newest flavor, without showing loyalty to the old ones, especially those who are truly original. Organizational purpose, vision, ethics, long-term growth. Please consider the environment before and after printing this article. Fame is fleeting. Culture and Mission. Philosophy.

Mentor 50

Mentor Succession Benchmarking Long-term 50

Harvard Business Review

SEPTEMBER 4, 2018

Reading the report with that lens can help leaders better understand the biases that get in the way of ethical conduct and ethical organizations. Blind loyalty. In many ways loyalty is an important societal virtue. However, loyalty can also cause people to look past others’ unethical behavior. Gain awareness.

Meyer 8

Meyer Ethics Self-aware Morale 8

Strategy Driven

JANUARY 27, 2014

You gotta be ethical, you gotta be honest, or you gotta find another job. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Price 50

Price Customer Loyalty Competitive Advantage Books 50