LDRLB

APRIL 13, 2020

We know purpose-driven companies have a lower cost of customer acquisition, longer tenure of customer loyalty, and higher net promoter scores. Is it market share of products? Is it a plurality—just the largest market share? We know that everything works better in a purpose-driven organization. That’s all we are working for?

Mission Statement 120

Mission Statement Motivation Long-term Customer Loyalty 120

Chart Your Course

FEBRUARY 18, 2013

Companies with strong values typically draw employees who share those values, creating a dynamic of loyalty and shared commitment to the business’ brand and mission. In today’s tough job market, workers want to be sure their career has a future that fits into the changing economy. Company Values. Career Advancement Opportunities.

Health Care 187

Health Care Education Brand Discount 187

Strategy Driven

DECEMBER 21, 2015

Value, service, and help are the REAL three things that customers require to give their business and maintain their loyalty. To prove the value of your product or service, and your ability to give value beyond the sale to the PROSPECT so you can earn the order, the reorder, and the loyalty. Unyielding personal values and ethics.

Loyalty 50

Loyalty Open-book Customer Loyalty Ethics 50

Harvard Business Review

DECEMBER 29, 2016

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. many of us face an endless stream of ethical dilemmas at work. We were surprised that 30 leaders in the study recalled a total of 87 “major” ethical dilemmas from their career histories. Wells Fargo. Volkswagen.

Ethics 14

Ethics Company Emotional Intelligence Short-term 14

N2Growth Blog

NOVEMBER 29, 2010

Some employers believe in providing a little something extra to all employees during the Holiday Season as an expression of gratitude for their loyalty and contributions during the year without regard to performance. Anyway, I liked your article. I personally dont feel bonuses work to promote a good work ethic.

Blog 382

Blog Metrics Brand CEO 382

LDRLB

APRIL 13, 2020

We know purpose-driven companies have a lower cost of customer acquisition, longer tenure of customer loyalty, and higher net promoter scores. Is it market share of products? Is it a plurality—just the largest market share? We know that everything works better in a purpose-driven organization. That’s all we are working for?

Mission Statement 78

Mission Statement Motivation Long-term Customer Loyalty 78

Strategy Driven

NOVEMBER 18, 2013

Let me give you the good news, and the sales news… There are several strategies you can employ to get around the bidding process, or legally and ethically change the bidding process. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter.

Proposal 58

Proposal Price Long-term Customer Loyalty 58

Harvard Business Review

MAY 2, 2018

Communicators and marketers can now adopt a personalized approach to their work, ideally one based on behavioral science. But the execution lags behind the science while the claims of some marketers as to what personality marketing can do far exceed it. We believe that includes personality marketing.

Marketing 8

Marketing Advertising Ethics Health Care 8

Strategy Driven

SEPTEMBER 10, 2012

Authenticity is not a specific characteristic – it is derived from the ethical, honest, and consistent actions of your total words and deeds. Is it true that many leaders are not keeping up with changes in the market, changes in technology, and changes in human capital needs? What defines glorious organization in the 21st Century?

Globalization 50

Globalization Mission Statement Human Capital Seminar 50

Strategy Driven

NOVEMBER 16, 2015

Here are some words that will help you define your mission … will, dedication, persist, honest, ethical, positive, enthusiastic, fun, learn new things, listen, help, provide, encourage, memorable, value, loyal. Please consider the environment before and after printing this article. MAJOR CLUE: IT’S THE MISSION. About the Author.

Mission Statement 50

Mission Statement Customer Loyalty Ethics Seminar 50

Strategy Driven

JANUARY 27, 2014

You gotta be ethical, you gotta be honest, or you gotta find another job. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Price 50

Price Customer Loyalty Competitive Advantage Books 50

Harvard Business Review

JUNE 10, 2011

Bazerman and Tenbrunsel outline five reasons why ethical people allow unethical behavior to thrive. Jack Springman is a consultant and author of Elusive Growth: Why Prevailing Practices in Strategy, Marketing and Management Education are the Problem, Not the Solution (Old Broad Street Press, 2011).

Ethics 13

Ethics Committee Incentives Loyalty 13

Strategy Driven

DECEMBER 2, 2016

The public is fickle and quick to jump on the newest flavor, without showing loyalty to the old ones, especially those who are truly original. Truth and ethics must be woven into how you conduct business. Please consider the environment before and after printing this article. Fame is fleeting and artificial. About the Author.

Mentor 50

Mentor Learning-by-Doing Open-book Career 50

Strategy Driven

MARCH 6, 2015

The public is fickle and quick to jump on the newest flavor, without showing loyalty to the old ones, especially those who are truly original. Organizational purpose, vision, ethics, long-term growth. Please consider the environment before and after printing this article. Fame is fleeting. Culture and Mission. Philosophy.

Mentor 50

Mentor Succession Benchmarking Long-term 50

Strategy Driven

JULY 2, 2012

You’ve placed a value on yourself that reflects in your selling skills, your attitude, your belief system, your truthfulness, and your ethics. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. That’s you. Gitomer and Buy Gitomer.

Reputation 50

Reputation Customer Loyalty Belief Systems Seminar 50

Strategy Driven

MARCH 25, 2013

You speak the truth, have high ethical standards, and are known for service. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Open-book 50

Open-book Definition Self-aware Price 50

Strategy Driven

FEBRUARY 7, 2011

gives you the tools to take an eclectic approach to your marketing, and pick the best, most wildly successful marketing methods – traditional, online, or both — to win at achieving your marketing goals. Combine social media with traditional marketing techniques for breakthrough results! And the Clients Went Wild!

Wilde 50

Wilde Newsletter Marketing Motivation 50

Strategy Driven

NOVEMBER 1, 2010

Public scandals like the BP oil spill and Goldman Sachs’ mortgage securities fraud compromised consumers’ trust in brands, and as a result, consumer loyalty was at an all-time low. The real test will be if brands can use these channels to forge deeper relationship with customers. and Latin America.

Brand 60

Brand Globalization Banking Long-term 60

Harvard Business Review

SEPTEMBER 19, 2017

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. Happily fading from memory is the cliché that ethics and compliance teams effectively constitute a “business prevention department.”

Ethics 15

Ethics Short-term Long-term Supply Chain 15

Strategy Driven

OCTOBER 29, 2010

These 10 principles of trust when employed consistently to your entire organization without bias will build a bridge of loyalty that will stand against the elements. This article will examine the last five Building Blocks of Trust. People do not willingly leave organizations built on moorings as strong as trust.

Leadership 50

Leadership Newsletter Learning-by-Doing Belief Systems 50

Harvard Business Review

JANUARY 29, 2016

It’s fair to ask how different costs for materials, packaging, and marketing were factored into the NYDCA’s analysis. In addition to gender pricing differences, companies often confront ethically debatable pricing opportunities such as: Are the poor paying more? The free market provides wide latitude in setting prices.

Price 8

Price Market Segmentation Ethics Morale 8

Harvard Business Review

MAY 29, 2012

As the Harvard Business School's Michael Jensen put the argument in a 2002 article , "Any organization must have a single-valued objective as a precursor to purposeful or rational behavior. The old "efficient markets" idea that stock prices perfectly measure future returns has long been discredited.)

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

Ask Atma

MAY 20, 2012

To get you started I will expand on the list that MIT research scientist Peter Gloor calls the “genetic code” of collaboration: learning networks, ethical principles, trust and self-organization, knowledge sharing, and transparency. It is essential to build in a framework of virtuous and ethical principles.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

JULY 31, 2018

A combination of facial analysis, voice pattern analysis, and deep learning can already decode human emotions for market research and political polling purposes. Scaling to group settings can have an Orwellian feeling: Concerns about privacy, creativity, and individuality have these experiments playing on the edge of ethical acceptance.

Self-aware 8

Self-aware Analysis Brand Automotive 8

Harvard Business Review

MARCH 30, 2016

Effective executives understand the productivity and customer loyalty future depends as much on motivating and managing their machines as inspiring their people. As long as customer desires are legal, ethical, and safe, smart machines could be as appropriately responsive as smart humans. “Why would you treat them differently?”

Review 8

Review Kaplan Kaizen Performance Review 8

Strategy Driven

JULY 25, 2016

The lesson here is that attitude and work ethic are more important than sales skill. If they have a great attitude, and a solid work ethic, they will accept learning new skills as a way of life and a path to success. Please consider the environment before and after printing this article. Reprinted with permission from Jeffrey H.

Customer Loyalty 50

Customer Loyalty Ethics Seminar Outsourcing 50

Harvard Business Review

AUGUST 31, 2015

.” As a result, commitment to work is no longer the consequence of organizational loyalty. Seen as a ticket to thrive in a mobile job market, “talent” is an ever more valuable label, and devotion to work is that ticket’s price. It is an expression of talent. The opposite is true.

Long-term 8

Long-term Loyalty Uncertainty Banking 8

Strategy Driven

SEPTEMBER 6, 2013

Packaging, distribution and marketing of the product. A body of pleasurable and memorable experiences from which customers will build brand loyalty. The better it appears to be (marketing, wrapping, price, place of purchase) affects our viewpoint on its quality. Core Values: Ethics. Professionalism, Quality.

Long-term 56

Long-term Budgeting Quality Consultative 56

Strategy Driven

JULY 1, 2011

Packaging, distribution and marketing of the product. A body of pleasurable and memorable experiences from which customers will build brand loyalty. The better it appears to be (marketing, wrapping, price, place of purchase) affects our viewpoint on its quality. Reputation of the winery, steadily built and carefully preserved.

Long-term 50

Long-term Benchmarking Quality Process 50

N2Growth Blog

JANUARY 18, 2011

Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake. link] Kathy Gillen This is a powerful article, Mike! link] Mike Myatt Thanks for the kind words and for sharing the link Geoff. link] Mike Myatt You’re most welcome Sir. link] Mike Myatt True words of wisdom Bert.

Leadership 420

Leadership CEO Blog Learning-by-Doing 420

Harvard Business Review

NOVEMBER 28, 2017

One of your executives comes to you with a proposal: she wants to lower the quality of service at the restaurants, reduce product safety standards, use deceptive marketing practices, lower employee pay, and adopt worse environmental practices. Why do anti-profit beliefs persist in a market society? Our research.

Company 8

Company Short-term Long-term Price 8

Harvard Business Review

MAY 17, 2017

The company’s existing social contribution department, which focuses on marketing activities, should also be overhauled. A more authentic CSR program and a more public commitment to ethical leadership by the controlling Lee family would signal to the government and the public that Samsung is taking change to heart.

Reputation 8

Reputation Crisis Loyalty Banking 8

Harvard Business Review

MAY 1, 2017

Even the words we say on Twitter , the things we like on Facebook , the websites we tend to visit, and the sound of our voices can be turned into a fairly detailed psychological profile, and the potential for trading this data is by no means confined to the world of marketing.

Media 13

Media Self-aware Emotional Intelligence Analysis 13

Strategy Driven

MARCH 11, 2011

It demanded blind loyalty, hired ISTJ personality types for support and rewarded dogmatic sales types for trading deals. Enron did not demand enough accountability, fairness, ethics and operational autonomy from its outside auditor. Employees pledged blind loyalty to Ken Lay, though few ever had access to him.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

OCTOBER 12, 2017

a Delaware judge , directors owe their loyalty to those who elect them. Friedman acknowledged that shareholders might have ethical concerns, but he implicitly assumed that a company’s profit and social objectives are separable. This is true for the example he used in his article: corporate charity. now concern ESG.

Proposal 8

Proposal Objective Ethics Politics 8

Harvard Business Review

NOVEMBER 8, 2017

The enduring loyalty of many U.S. Why has there been such lasting loyalty from this particular group — low-status white-collar workers and blue-collar workers with no college education? She found that African Americans and the poor were frequently singled out by workers as having a lack of self-reliance and a poor work ethic.

Class 8

Class Morale Loyalty Reference 8