Harvard Business Review

OCTOBER 20, 2017

The reason why retailers try to offer a personalized price goes back to the downward sloping demand curve highlighted in Economics 101. Web retailers can similarly profile their shoppers. A key question is whether personalized pricing, on the web or in-store, is ethical. How many times have they visited the site?

Price 8

Price Retail Hotels Bottom-up 8

Harvard Business Review

JANUARY 12, 2015

Ethical consumerism is the broad label for companies providing products that appeal to people’s best selves (for example, fair trade coffee or a purchase that includes a donation to a charitable cause). This pessimistic stance stems primarily from the lower sales of ethical brands. We cannot shop our way to a better world.”

Ethics 8

Ethics Marketing Brand Morale 8

Strategy Driven

DECEMBER 9, 2013

The bad news is it’s so full of retail shopping incentives, mobs of people, and ‘today only deals’ that the festivity of Thanksgiving is somewhat lost in the shuffle. Your humor, your friendliness, your helpfulness, your approachability, your trustworthiness, your honesty, your ethics, and maybe even your morality.

Mission Statement 58

Mission Statement Customer Loyalty Competitive Advantage Library 58

Strategy Driven

JUNE 18, 2015

While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. Book value is not guaranteed.

Crisis 50

Crisis Strategy Brand Telemarketing 50

Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Online Retail. There is a direct link between empathy and commercial success. compared to weighted average of 5.2% Alibaba Group. Technology.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

NOVEMBER 15, 2012

Austin's 2008 HBR article "High Margins and the Quest for Aesthetic Coherence." With technology's ability to circulate information at light speed, the traditional six-month cycle that spanned from runway coverage to retail availability has been completely obliterated. How Ethical Are You? I really applaud Robert D. More >>.

Storytelling 9

Storytelling Long-term Fashion Brand 9

Strategy Driven

NOVEMBER 1, 2010

subprime mortgages, instead doing business the old-fashioned way, with 80 percent of revenues derived from retail banking. To the general public, it has come to epitomize the dysfunction of Wall Street—the greed, risk and lack of ethics that drove profits over the last twenty years, but went relatively ignored until the recent collapse.

Brand 65

Brand Globalization Banking Long-term 65

Harvard Business Review

DECEMBER 1, 2016

We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Empathy, we found, is correlated with ethics, and any ethical failure can prove costly. This year’s index builds on the methodology of last year’s.

Company 8

Company Ethics Automotive Metrics 8

Harvard Business Review

MARCH 15, 2016

But including the tenet of equal treatment and respect in the firm’s code of ethics demonstrates the company’s commitment to a culture of inclusion. Show employees that the code of ethics is not just something that lives on paper. Regularly remind workers of the importance of that tenet and consistently enforce it.

Company 8

Company Ethics Policies Diversity 8

Harvard Business Review

AUGUST 15, 2018

But it’s poised to transform all sectors, from retail, telecommunications, and agriculture to health, trucking, and the penal system. Ethics is among the field’s biggest challenges. At a time when so many of our interactions with the world are dictated by algorithms developed by data scientists, what role does ethics play?

Ethics 8

Ethics Learning-by-Doing Industry Telecommunications 8

Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. Senior leaders were so focused on financial impact that they couldn’t see the ethical damage. As a result of this fraud, the bank is now being investigated by Federal prosecutors and Congressional overseers.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

MAY 2, 2018

But as behavioral scientist Cass Sunstein has cautioned , there are sound uses for personal data on social media if handled ethically. Personality insights and other aspects of behavioral science offer opportunities to better connect with individuals, and if done ethically it can be beneficial for consumers and businesses alike.

Marketing 8

Marketing Advertising Ethics Health Care 8

Harvard Business Review

MAY 28, 2015

There can be little doubt that a lot of activity goes into management research: according to the Web of Knowledge, over 8,000 articles are published every year in the 170+ journals in the field of “Management,” adding more and more new rooms. How do we know what a contribution is or how individual articles add up?

Management 8

Management Retail Construction Ethics 8

Harvard Business Review

SEPTEMBER 15, 2011

Indeed, one recent news article described it as today's equivalent of the Holy Grail , so to suggest dropping it from your company's vocabulary may come as a shock. For intermediary customers — such as manufacturers, retailers, distributors, and repair shops — a further benefit is gross margin uplift. Gross Margin Uplift.

Innovation 14

Innovation Price Industry Retail 14

Harvard Business Review

SEPTEMBER 20, 2016

Stumpf said in an earlier statement: “We are eliminating product sales goals because we want to make certain our customers have full confidence that our retail bankers are always focused on the best interests of customers.” Large-scale unethical sales practices often begin with minor ethical compromises.

Incentives 8

Incentives Banking Ethics Insurance 8

Harvard Business Review

SEPTEMBER 5, 2014

Pregnancy is an event that changes otherwise stubborn purchasing habits, so retailers want to know about a pregnancy as early as possible. These questions require artfully combining analytical rigor with sensitivity and insight into the humanity and ethics of work. Would they be delighted or disturbed?

Human Resources 11

Human Resources Information Technology Report Human Capital 11

Harvard Business Review

JUNE 9, 2016

Consider these three examples: In 2014 the US healthcare retailer CVS decided to stop selling cigarettes, at an estimated cost of $2 billion, due to it being “the right thing for us to do for our customers and our company to help people on their path to better health,” according to Larry Merlo, CEO. .” Insight Center.

Short-term 8

Short-term Company Long-term Ethics 8

Harvard Business Review

OCTOBER 28, 2016

They have also helped businesses profit from consumers by encouraging enrollment in costly overdraft protection, subscriptions to email lists and magazines, and disclosure of personal information to retailers. Nevertheless, disclosure did have important benefits.

How To 8

How To Participative Influence Ethics 8

Harvard Business Review

MAY 4, 2017

Some characteristics of a successful cybersecurity professional simply can’t be taught in a classroom: unbridled curiosity, passion for problem solving, strong ethics, and an understanding of risks. Some of our recent additions to the security team came from unexpected career fields such as retail, education, entertainment, and law.

Education 13

Education How To Industry Career 13

Harvard Business Review

JUNE 21, 2013

The article doesn''t outright glorify or condemn these work environments. In fact, a survey of retail managers suggests that a majority think customers are happier getting preferential treatment in public than in private. Ethical Quandaries. burden of running their companies’ day-to-day operations. Journal of Consumer Research.

Advertising 8

Advertising Video Ethics PR 8

Harvard Business Review

SEPTEMBER 5, 2014

Pregnancy is an event that changes otherwise stubborn purchasing habits, so retailers want to know about a pregnancy as early as possible. These questions require artfully combining analytical rigor with sensitivity and insight into the humanity and ethics of work. Would they be delighted or disturbed?

Report 8

Report Human Capital Health Care Compliance 8

Harvard Business Review

NOVEMBER 23, 2010

12:53 PM Tuesday November 23, 2010 by Edward Hallowell | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print If youre working — either from home or the office — over Thanksgiving, Im not sure whether to say, "Congratulations on your work ethic!" or "My condolences on your plight."

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

OCTOBER 8, 2012

We need to slow the erosion and give our personal, social, ethical and legal sensibilities a chance to catch up. Technology is pushing us toward zero privacy, but we can't just say, "Oh, well." We have to learn how to limit the direct and collateral damage. Worse yet, imagine nefarious actors gaining access to the entire database.

Advertising 8

Advertising Technology Learning-by-Doing Discount 8

Harvard Business Review

JULY 1, 2015

As a result, workers are less productive, less healthy, even less ethical. As a result, somewhere between five and 15 million additional workers will be eligible for overtime, most in retail and food service and most of them women. Long hours deplete our ability to make good choices and make it harder to fit in a full night of sleep.

Long-term 8

Long-term Short-term Retail Ethics 8

Harvard Business Review

MAY 20, 2016

They set out a broad vision, provide lofty goals, and model an ambitious work ethic (for recent college grads, it’s not a big leap from “all nighters” to “all weekenders”). Don’t get me wrong — Daniel’s intentions are good. And at this stage in a company’s growth, it generally works.

Brainstorming 11

Brainstorming Leadership Delegation Self-aware 11

Harvard Business Review

JANUARY 12, 2018

This would represent between 10% and 15% of total retail financial assets under management. These robo-advisors may be used to automate certain aspects of risk management and provide decisions that are ethical and compliant with regulation. will grow to U.S. $5 5 trillion to U.S. $7 7 trillion by the year 2025 from about U.S.$300

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

NOVEMBER 17, 2016

This matters because prediction is an input to a host of activities including transportation, agriculture, healthcare, energy manufacturing, and retail. This will mean more decisions will be made about medical treatment, which means greater demand for the application of ethics, and for emotional support, which are provided by humans.

Film 8

Film Cost Technology Chemicals 8

Strategy Driven

JULY 6, 2012

Critical topics include leadership development of executives, mindset changes in the evolution from manager to executive to leader, executive mentoring, insights into how top professionals evolve, plateaus of professional accomplishment, developing a winning work ethic, lifelong learning and the accrual of business wisdom. by Hank Moore.

Business Development 51

Business Development Development Learning-by-Doing Ethics 51

Strategy Driven

APRIL 4, 2014

According to research conducted by the Ethics Resource Center: Employees of organizations steal 10 times more than do shoplifters. Employee theft and shoplifting accounting for 15% of the retail cost of merchandise. Please consider the environment before and after printing this article. 35% of employees steal from the company.

Budgeting 83

Budgeting Succession Consultative Crisis 83

Strategy Driven

FEBRUARY 4, 2011

How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. By maintaining an awareness of further changing environments, there are further opportunities to be successful, ethical and move ahead of the competition. Operational Statistics.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Strategy Driven

NOVEMBER 2, 2012

Walking the Talk: ethics, values, quality, vision. Product-service movement at retail levels. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. Please consider the environment before and after printing this article.

Strategic Planning 70

Strategic Planning Budgeting Planning Competitive Advantage 70

HR Digest

JUNE 1, 2023

IKEA, the world-renowned Swedish furniture retailer, has been undergoing a massive digital transformation in recent years. Her mission was to guide IKEA Retail (Ingka Group) through this transformation and help the company enter the next chapter of its history.

Retail 52

Retail Supply Chain Agility Ethics 52

Strategy Driven

SEPTEMBER 2, 2011

Product-service movement at retail levels. Goal attainment leads to ethical behavior. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. Please consider the environment before and after printing this article.

Budgeting 50

Budgeting Planning Strategic Planning Competitive Advantage 50

Michael Lee Stallard

JULY 15, 2010

InDesign magazine asked me to write an article about what I might do if I owned a jewelry store. I would be following a similar article written by Ivanka Trump (who actually owns a jewelry store). Here’s a link to the article entitled “ If I Owned a Jewelry Store.&# No Comment No comments yet Posting your comment.

Loyalty 186

Loyalty Development McCarthy Godin 186

HR Digest

JANUARY 10, 2024

We have done multiple studies with investors reflecting the increasing significance of intangible value, detailed in publications such as the Harvard Business Review article, Capitalizing Your Capabilities (Ulrich and Smallwood) and CFA Magazine, The Leadership Gap (D Ulrich, N Smallwood and M. So, what comprises intangible value?

Ulrich 52

Ulrich Leadership Diversity Audience 52

In the CEO Afterlife

JUNE 8, 2016

This article was written by Jennifer Horn for the June 2016 issue of Strategy Magazine. Speciality coffee shops are competing with retail brands for consumers’ attention in the grocery aisle, new coffee formats are being introduced (such as single-cup brewing systems), and U.S. Nabob, you’re a feisty fella.

Brand 100

Brand Brand Management Advertising Management 100

Harvard Business Review

JUNE 19, 2018

” While some consumers threatened to boycott the retailer, the company’s stock is up , and public perception of the brand is more positive overall. The charged political atmosphere is increasingly influencing the marketplace, and retailers are having to figure out where they stand. Dick’s is not alone.

Politics 8

Politics Brand Participative Retail 8