Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

Health Care 8

Health Care Metrics Technology System 8

Harvard Business Review

DECEMBER 4, 2015

As health care reform evolves, large public institutions that offer a health safety net have some advantages over privately owned enterprises. Those are all assets in an era of health care reform. I head one of these institutions: Dallas-based Parkland Health and Hospital Systems. A mission-driven payer mix.

Health Care 8

Health Care Innovation Insurance Cost 8

Harvard Business Review

JULY 19, 2018

This simple idea — that one should match the skill level of the individual to the skill requirements of a task — has influenced how many businesses operate. The task shifting logic also applies to health care. health care. Reverse Innovation in Health Care: How to Make Value-Based Delivery Work.

Health Care 9

Health Care Cost Govindarajan Transportation 9

Harvard Business Review

OCTOBER 14, 2013

The health care industry has survived economically by cross-subsidizing margin shortfalls in one activity with the revenues generated from others. But the very existence of these cross-subsidies is symptomatic of deep flaws in the health care reimbursement system. Kaplan and Michael E.

Health Care 8

Health Care Kaplan Porter Cost 8

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 87

Health Care Executive Coaching Strategic Planning Politics 87

Harvard Business Review

NOVEMBER 8, 2018

Physician discontent over deteriorating working conditions and growing risks to patient care has risen to alarming levels in European hospitals. To understand physicians’ evolving reality, Bain’s biennial Europe Front Line of Health Care Survey tracks European practitioners’ attitudes, priorities and decision-making power.

Health Care 10

Health Care Technology Efficiency Survey 10

Harvard Business Review

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. The financial health of the organization was the most important metric for management and governance to follow.

Health Care 12

Health Care Chief Financial Officer Comparison Quality 12

Harvard Business Review

NOVEMBER 9, 2016

No one wants to toil away at a health care improvement effort only to see that progress disappear as systems and processes revert to the old way of doing things. Leading health care organizations recognize that improving care isn’t enough; having a systematic approach to sustaining improvement is equally important.

Health Care 9

Health Care System Metrics Operations 9

Harvard Business Review

DECEMBER 28, 2015

In six years of working across 60 countries in search of the perfect health system, I have been fascinated by the fact that every country wants to deliver safe, consistently good, financially sustainable health care, but no one has been able to do it. Leading Change in Health Care. Insight Center.

Health Care 8

Health Care System Telecommunications Quality 8

Harvard Business Review

DECEMBER 11, 2015

Close to 50 years ago, in March 1967, a landmark article described how to change the unit of analysis in medical care from an individual service to a medical episode. And yet, despite the simple and intuitive nature of Solon’s observations, payments for episodes of medical care remain a rarity in U.S. health care.

Health Care 8

Health Care Analysis Constraint Transportation 8

Harvard Business Review

JANUARY 3, 2011

In 1999, the Institute of Medicine reported that American health care was decidedly dangerous for patients. The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery. One in every few hundred was hurt, and one in every few thousand was killed by medical misadventures.

Health Care 15

Health Care Kaizen McKinsey Operations 15

Harvard Business Review

DECEMBER 23, 2015

If the health care industry followed suit, the impact on the quality and cost of care, the patient’s experience, and innovation could be enormous. Ultimately, this type of innovation serves the end customer — creating better functionality and experience for the user. Leading Change in Health Care.

Health Care 8

Health Care Incentives Technology System 8

Harvard Business Review

DECEMBER 5, 2016

For decades, experts and policy wonks have argued that health care is a uniquely inefficient industry, insulated from conventional market forces that operate in the rest of the economy. Poorly performing hospitals do not feel pressure from patients to improve quality because standard market forces do not apply to health care.

Health Care 8

Health Care Marketing Quality Travel 8

Harvard Business Review

OCTOBER 29, 2013

Technological improvements in health care have given us the quality of life we enjoy today. But chronic conditions, end-of-life care, and an aging society will bankrupt the United States if it doesn’t make dramatic changes to its health care system. health care is stuck in the craft mode.

Health Care 8

Health Care Cost Lean Production Offshoring 8

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Harvard Business Review

SEPTEMBER 13, 2012

The Emergence of Health as the Business of Health Care. On January 19, 2012, after 131 years of operation, the Eastman Kodak Company filed for Chapter 11 protection in U.S. The analogous situation in health care is that whereas doctors and hospitals focus on producing health care, what people really want is health.

Health Care 15

Health Care Levitt Film Chemicals 15

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

MAY 24, 2017

In 2014 Jess Jacobs, a director in an innovation lab, started blogging about her experience as she received treatment for two rare diseases. The system was created by and optimized for surgeons and hospitals to provide safe care with good outcomes. The Leading Edge of Health Care. But what about our patients?

Health Care 10

Health Care Six Sigma Metrics Quality 10

Harvard Business Review

MARCH 7, 2018

Health Care’s New Frontier. How technology is changing the design and delivery of care. Based on this event, IDHA began introducing voice technology with three discrete pilots: The intensive care unit. Research among clinicians is affirming our optimism about voice in health care. Sponsored by Optum.

Health Care 8

Health Care Guidelines Technology Content 8

Harvard Business Review

NOVEMBER 30, 2016

Calls for teamwork in health care are as persistent as they are hard to heed. Prior research in healthcare and other industries makes clear the importance of team stability for team performance in general, yet stable teams are not always possible with chaotic 24/7 operations and heterogeneous work schedules. Insight Center.

Health Care 8

Health Care Teamwork Operations Team 8

Harvard Business Review

JUNE 1, 2017

That reality was made painfully clear in mid-May, when a cyberattacker using WannaCry ransomware crippled health care institutions and many other kinds of organizations around the world. In 2015 over 113 million Americans health records were exposed, and in 2016 the number was over 16 million, according to reports submitted to the U.S.

Health Care 8

Health Care Supply Chain Insurance Risk Management 8

Harvard Business Review

SEPTEMBER 17, 2015

Implementing a value-based strategy is on the mind of nearly every health care organization in the U.S. It seems that every week, one or another announces a new “Center for Health Care Value” or “Center for Health Care Innovation.” As Michael Porter and Thomas H.

Health Care 8

Health Care Fraser Price Compliance 8

Harvard Business Review

JUNE 23, 2017

Smith was ready to be discharged home after his laryngectomy, an extensive operation that removes a patient’s throat due to cancer. The care team ultimately found him a temporary rehabilitation facility where he recovered for two weeks until he was ready to go home. The Leading Edge of Health Care. Insight Center.

Health Care 10

Health Care Diversity Armstrong Learning-by-Doing 10

Harvard Business Review

FEBRUARY 9, 2017

We then plop them into an ICU or operating room and hope that they somehow work together. While this is new for health care, it has become routine in other complex, high-risk fields. More innovation could occur across health care, and health care would become less fragmented, if technologies shared information more readily.

Health Care 8

Health Care Engineering System Gordon 8

Harvard Business Review

NOVEMBER 22, 2016

At the time, he was one of the few liver disease specialists in the entire state of New Mexico, and arithmetically, he would never be able to care for those patients in time to have a difference in their health. Innovating for Value in Health Care. So he conceived of and launched Project ECHO. Insight Center.

Health Care 8

Health Care Mentor Globalization Project 8

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

DECEMBER 23, 2014

They can use their market power (they direct the bulk of health care dollars) and understanding of different consumer segments to create innovative products, services, and partnerships that address consumers’ needs. In the process, they can help move us all toward a low-cost, value-based health care system.

Health Care 9

Health Care Insurance Industry Retail 9

Harvard Business Review

NOVEMBER 1, 2017

Its success demonstrates the potential of digital health services, and its approach can serve as a model for applying such services to other chronic diseases. DPPs typically include in-person meetings of a small group of prediabetic adults who, with the guidance of a health coach, progress through a diet and lifestyle curriculum.

Health Care 12

Health Care Participative Wireless Pharmaceuticals 12

Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

JUNE 14, 2017

The Leading Edge of Health Care. How the most innovative providers are creating value. The bulk of HCIT investment supports startups that sell data — clinical or operational information that is otherwise difficult for clients to obtain or to organize. Insight Center. Sponsored by Optum.

Health Care 9

Health Care Levitt Competitive Advantage Pharmaceuticals 9

Harvard Business Review

OCTOBER 8, 2015

The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures. Tell us what health-care content you’d like to see more of from HBR.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

NOVEMBER 2, 2017

M’s daughter, was aware that he had signed an advance directive — a document detailing his end-of-life preferences — let alone that it was available at his primary care physician’s office, a few miles away. This uncomfortable scenario will sound familiar to most health care professionals. Insight Center.

Health Care 8

Health Care Document System Participative 8

Harvard Business Review

MARCH 29, 2018

health care system. The audience for such innovation wants to be receptive: A recent American Hospital Association (AHA) survey found that 75% of senior hospital executives endorsed the importance of digital innovation. surgery, medicine, oncology), care areas (e.g., Health Care’s New Frontier.

Budgeting 8

Budgeting System Innovation Payback Period 8

Harvard Business Review

SEPTEMBER 17, 2013

The pressures for fundamental change in health care have been building for decades, but meaningful change has been limited while the urgency of change only grows. There is only one real solution, which is to dramatically increase the value of health care. And with such deep societal concerns about health care spending?

Health Care 9

Health Care How To Cost System 9

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

SEPTEMBER 21, 2018

Corporate directors and executives alike recognize that today’s pace of change continues to accelerate and that firms need to innovate to stay ahead. But are boards doing enough to support innovation, as they should? We found that, overall, innovation does not rank as a top strategic challenge for the majority of boards.

Innovation 10

Innovation Short-term Telecommunications Long-term 10