To Create Long-Term Shareholder Value Start with Employee Satisfaction
Harvard Business Review
OCTOBER 12, 2011
When I tried to get to the bottom of it, HR not only couldn't tell me the voluntary attrition rate, they couldn't even give me an employee headcount. The attrition rate turned out to be 45%. Some boards attempt a "balanced scorecard" approach , considering more than current year financials , with mixed success.
13 
Let's personalize your content