Attrition CFO CIO Technology 
Harvard Business Review
MARCH 4, 2011
How do they adopt an intelligent-store strategy that incorporates associates, shoppers, changing technology, new consumer behaviors, and the store itself? Our shopper in aisle three would need the store's Wi-Fi network and IT ecosystem to support the technology on his or her mobile device. But many retailers seem a bit overwhelmed.
Harvard Business Review
MAY 8, 2015
The plan was to go public next year, and Jake and his CFO had been trying to cut costs, but they had mostly spared the IT group. They knew that technology (and the staff to support it) was the company’s bread and butter. The idea of asking his CIO to leave under these circumstances was untenable. Some of that was true.
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