Strategy Driven

AUGUST 26, 2019

These executives tell me frankly that they don’t have the revenue stream, the market share, or the margins their products and services deserve. Typically, Finance, Marketing, and Operations all have input, direct or indirect, on the creation and revision of the strategic plan. I call this obstacle The Disconnect.

Strategic Planning 58

Strategic Planning Company Attrition Planning 58

Ask Atma

MAY 5, 2012

You have a great business idea but you are not sure how to develop it. model, startups will have more success if they adopt lean and agile business development principles, where failing fast is the premium strategy and the lean business model reigns supreme. And you start by developing the simplest working version of your idea.

Business Model 93

Business Model Ries Agility Entrepreneur 93

Strategy Driven

NOVEMBER 10, 2010

After years on the job, Boomers have developed deep, often intuitive knowledge about their company’s way of doing business and the relationships that have made them successful – and much of that could be lost as they walk out the door. But when they do leave, they will take with them years of institutional knowledge acquired on the job.

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Strategy Driven

NOVEMBER 17, 2010

– How to Create and Implement a Knowledge Transfer Program, part 1 ), you’re ready to design and develop a program that retains Baby Boomers’ knowledge. Development: During development, you will create all the materials you’ll use for your program, which could include sign-in sheets, handouts, check lists, templates, and websites.

How To 62

How To Tacit Knowledge Mentor Intellectual Capital 62

Harvard Business Review

OCTOBER 16, 2018

And today I’m talking with Michael Gretczko, Principal, National Offering Leader, Human Capital as a Service at Deloitte Consulting, LLP, and with Jody Kohner, Senior Vice President of Employee Marketing and Engagement at Salesforce. And we really think about those in five buckets. Jody Kohner, Salesforce.

Technology 8

Technology Consultative Content Human Capital 8

Harvard Business Review

AUGUST 10, 2018

Those analyses rely on publicly available data sources, but software providers have accumulated growing amounts of private data on almost every aspect of their customers’ technology, operations, people, and strategies. It is even possible to hold up the data mirror to individual technology users.

Benchmarking 8

Benchmarking Software B2B GAAP 8

Harvard Business Review

AUGUST 14, 2012

What I did, therefore, for the telecom team was to draw up a quick list of capabilities an organization might choose to develop in the customer intelligence domain. Social networks-based offer and attrition models. Attrition modeling (and taking the necessary actions to avoid it). Marketing mix portfolio modeling.

Objective 11

Objective Attrition Workshop Retail 11

Harvard Business Review

OCTOBER 23, 2014

Let’s look at the Americas Field Marketing organization for Cisco Systems, as an example of this three-step process. They had organized tradeshows, delivered direct marketing, generated leads, and provided useful customer insights – the basics of a successful marketing organization.

Team 8

Team Short-term Attrition Marketing 8

Harvard Business Review

OCTOBER 25, 2017

Selling products limits the revenues you can make from clients: Unless you are innovating and continually updating your product offering, customer attrition tends to be high, and incentivizing repurchases can be hard. It even applies its smart sensor technology to teeth brushing. New pricing models will need to be developed.

Project 8

Project Productivity Products Health Care 8

Harvard Business Review

DECEMBER 11, 2018

He claims he wants to tackle the big systemic concerns involving theft of American intellectual property, the forced transfer of technology from American firms, and the state-driven nature of the Chinese economy. This coalition of market-oriented economies would make three fundamental demands. But they are not entirely out of reach.

Policies 8

Policies Incentives Attrition Long-term 8

Harvard Business Review

FEBRUARY 12, 2015

As a product designer, I cut my teeth on enterprise software at Trilogy in Austin; we developed configuration tools for Ford and Nissan, pricing solutions for the insurance vertical, and supply-chain and selling management software for a host of different companies. Design Product development IT' That split is increasingly irrelevant.

Software 8

Software Supply Chain B2C Education 8

Harvard Business Review

NOVEMBER 22, 2013

The attrition rate fell by 20% in the initial pilot period, and over time, the number of promotions rose. In the end, Peck surprises himself: He now believes "that we’re headed toward a labor market that’s fairer to people at every stage of their careers." They want to make cars that make drivers better. "Psssst.

Policies 8

Policies Gordon Attrition Engineering 8

Harvard Business Review

JUNE 1, 2015

Because they are innovative by nature, consumer tech companies need to invest heavily in research and development, which could be done if they had a portfolio of products at different stages of maturity, with some of them being established cash cows. Today, telco market leaders like Verizon and Sprint are in a similar position.

IPO 8

IPO Company Maturity Short-term 8

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. The key difference is the degree to which reps have taken advantage of new technology (largely built into their CRM system) to share and learn from one another. The results?

Team 8

Team Metrics Compliance Attrition 8

Harvard Business Review

OCTOBER 18, 2012

Famously, five years ago, the company launched a competition to improve on the Cinematch algorithm it had developed over many years. Customer attrition. Such a list would be very valuable, given the costs of the marketing and inducements it would save. But still, it is 92% wrong.

Wireless 8

Wireless Film Advertising Attrition 8

Harvard Business Review

JANUARY 28, 2015

With headquarters in New Jersey and another office in Manila, KGDV offered a range of services, including market and legal research, but its largest and fastest-growing business was for the publishing industry—converting, indexing, and abstracting journal articles, which its clients, mostly U.S. But they’re short-term results.

Case Study 8

Case Study Morale Policies Library 8