Eric Jacobson

AUGUST 26, 2016

In John Baldoni's book , The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When Listening As A Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about." or "Could you explain this?"

Automotive 50

Automotive How To Open-book Banking 50

Eric Jacobson

JANUARY 23, 2015

In John Baldoni''s book , The Leader''s Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When Listening As A Leader : Look at people when they are speaking to you. Eric Jacobson on Leadership and Management John Baldoni Leadership Listening' Make eye contact.

Automotive 50

Automotive Open-book Banking Tips 50

Eric Jacobson

JUNE 30, 2016

In John Baldoni's book , The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When Listening As A Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about." or "Could you explain this?"

Automotive 50

Automotive How To Open-book Banking 50

Eric Jacobson

MARCH 18, 2016

In John Baldoni's book , The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When Listening As A Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about." or "Could you explain this?"

Automotive 50

Automotive How To Open-book Banking 50

Eric Jacobson

JANUARY 21, 2016

In John Baldoni's book , The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When Listening As A Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about." or "Could you explain this?"

Automotive 50

Automotive Open-book Banking Tips 50

Eric Jacobson

AUGUST 23, 2015

In John Baldoni's new book , The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When Listening As A Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about." or "Could you explain this?"

Automotive 50

Automotive Open-book Banking Tips 50

Tanveer Naseer

MARCH 10, 2015

In my new book “ The 4 Lenses of Innovation ”, I outline four proven ways to generate the new strategic opportunities that will power your company’s future growth. In other words, Larry Page sees Google as a broad portfolio of science, technology, and Internet-related resources that can be leveraged into almost any meaningful new venture.

How To 100

How To Retail Core Competence Innovation 100

Skip Prichard

JULY 22, 2019

Whether you have invented an amazing new technology or product, you could still fail. That’s why I enjoyed talking with Jeff Dyer who, along with Nathan Furr and Curtis Lefrandt, wrote a new book, Innovation Capital: How to Compete and Win Like the World’s Innovative Leaders. “If Indra Nooyi. Lessons from Tesla versus Edison.

Innovation 82

Innovation Social Capital Reputation How To 82

Marshall Goldsmith

FEBRUARY 8, 2018

Author or editor of 29 books. Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. Authority on new technology and communication.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Strategy Driven

MARCH 9, 2016

Our world is too complex, markets too volatile, and technology too fast-paced for us to relax into complacency about organizational safety and normalcy. Her private sector career has spanned the information technology, architecture, strategic consulting, and automotive industries. What’s a leader to do?

Crisis 50

Crisis Automotive Human Resources Education 50

Deming Institute

JUNE 1, 2015

Louis Altazan, President of AGCO Automotive Corporation discusses the success AGCO has had applying Deming’s management system to their service organization (car repair). Louis also discussed how the Deming management system is just that – a system. Though they can be managed, it still is a challenge.

Deming 28

Deming Health Care Company Management 28

Tim Milburn

OCTOBER 2, 2013

In an article titled “Where Lying Was Business as Usual,” Business Week reviewed a book on the Wedtech Scandal, a Washington scandal of the late eighties in which a few government officials fed fat contracts to a dubious supplier. Bob Waterman has written a penetrating little book, Adhocracy: The Power to Change.

Waterman 140

Waterman Automotive Learning-by-Doing Industry 140

Skip Prichard

JUNE 28, 2019

Their new book is Cracking Complexity: The Breakthrough Formula for Solving Just About Anything Fast. Fixing a car is complicated; disrupting the automotive industry is complex. Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex.

Sull 70

Sull How To Insourcing Sharpe 70

Eric Jacobson

SEPTEMBER 18, 2013

In an article titled "Where Lying Was Business as Usual," Business Week reviewed a book on the Wedtech Scandal, a Washington scandal of the late eighties in which a few government officials fed fat contracts to a dubious supplier. Bob Waterman has written a penetrating little book, Adhocracy: The Power to Change.

Waterman 55

Waterman Follow-up Automotive Learning-by-Doing 55

Harvard Business Review

OCTOBER 27, 2014

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

Middle Management 10

Middle Management Six Sigma Taylorism Taylor 10

Harvard Business Review

MARCH 18, 2016

My research on succession, summarized in the book The CEO Within , revealed that CEOs brought in from outside the company succeeded less often than insiders even when the company’s poor performance would seem to have justified going outside for a new leader. That is good news for the companies involved.

CEO 8

CEO Automotive Survey Middle Management 8

Harvard Business Review

FEBRUARY 1, 2011

I wrote a case study about this for my book and it ended up on the cutting room floor, but it's still a fascinating story and one that has valuable lessons for today. If they had doggedly followed this idea, things could just as easily have turned sour and today Honda would be just a footnote in automotive history.

Strategy 14

Strategy Automotive Short-term Marketing 14

Harvard Business Review

MARCH 26, 2012

This was the case at Harman , which had achieved extraordinary success in the high-end automotive infotainment systems for luxury cars. Rich countries are the most technologically advanced. We should be able to meet their needs with cheap products based on older technology.

Chief Technology Officer 12

Chief Technology Officer CTO Constraint Engineering 12

Harvard Business Review

MARCH 12, 2018

“Technically, cars today are very different from ten years ago,” says Sällström, whom we interviewed for our book, Talent Wins. To get the skills and change agents it needed, Volvo looked outside the automotive industry. “Once, you needed mechanical engineers.

Engineering 8

Engineering Mass Marketing Automotive Human Capital 8

Harvard Business Review

JULY 11, 2011

Yet as market growth slows, the company can't attract and retain new salespeople because it's too hard to build a sufficient book of business to earn a living. When two strong district managers at one company left for a competitor, they took all of the salespeople who reported to them along with them. •

Incentives 12

Incentives Short-term Long-term Automotive 12

Harvard Business Review

JANUARY 8, 2013

In terms of people, processes and technologies, Toyota and Google's YouTube have little in common. Because he and I have taught executive education classes together, I thought I should read his book. They don't just partner; they provide resources that add value.

Innovation 8

Innovation Lean Production Disintermediation Automotive 8

Harvard Business Review

APRIL 20, 2016

You’re competing against platforms like Uber in transportation, Google in automotive, Airbnb in hospitality, LinkedIn in recruiting, Netflix in television, and the list goes on. In a world underpinned by ever more powerful, affordable, and public technology platforms, software is still king.

Software 8

Software Company Airlines Business Model 8

Harvard Business Review

SEPTEMBER 23, 2016

Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” Consider the automotive industry. Brands such as Borders Books and Best Buy spent enormous funds and attention on enhancing in-store capabilities. Mismeasurement can lead to mismanagement.

Metrics 8

Metrics Business Model Retail Automotive 8

Harvard Business Review

APRIL 12, 2016

So it doesn’t surprise me that Uber’s bookings are said to have grown by more than 141% in the past year. What I’ve learned is that it is rare for firms to succeed in transitioning from the present to an entirely different future; typically, the leader in one technology is not the leader in the next.

Industry 8

Industry Engineering Transportation Technology 8

Harvard Business Review

DECEMBER 17, 2014

And the more growth opportunities stretch beyond a company’s current capabilities, the more the company needs to build systems to manage the unique nature of these opportunities (the kind we describe in more depth in our recent article “ Build an Innovation Engine in 90 Days ” and our 2012 e-book Building a Growth Factory ).

Innovation 8

Innovation Company Venture Capitalist Business Model 8

Harvard Business Review

JUNE 5, 2014

And the sheer complexity of building cars also plays a role — David Cole, the former head of the Center for Automotive Research (and son of a former GM president), insists that this is really what’s behind the ignition switch error and why it was so hard for the company to get to the bottom of the problem.

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8