Harvard Business Review

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. I’ve spent the last seven years building the customer success function at HubSpot. What to do.

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

FEBRUARY 12, 2016

In 1933, General Motors President and CEO Alfred Sloan established the automobile industry’s first full-time consumer research department under the direction of Henry “Buck” Weaver, a pioneer in market-based decision making. Because of the exponential growth of social media in recent years, and the fact nearly half of U.S.

Media 8

Media Automotive Globalization Active Listening 8

Great Leadership By Dan

JUNE 7, 2018

With One Ford, he put the purpose and values of the Ford brand at the center of the organization and unified the company’s people, plans, operations, and products to restore the brand to automotive leadership. All of these efforts worked to transform Ford -- the company was restored to profitability and the brand, to preeminence.

Brand 193

Brand BPR FOB Automotive 193

Harvard Business Review

FEBRUARY 2, 2015

Science and engineering professionals work closely with experienced technicians to produce next-generation batteries, not forged metal. ” The defining characteristics of companies in this super-sector are a commitment to innovation and a focus on science, technology, engineering and math (STEM) skills in the workforce.

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

DECEMBER 17, 2014

Identifying this so-called “growth gap” is critical, because the bigger the gap, the more a company needs to look beyond its current offerings, markets, and business models to find growth opportunities. That might be three to five years in a relatively fast-moving business like media, but 20 years for aircrafts or jet engines.

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Harvard Business Review

NOVEMBER 9, 2011

COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

APRIL 12, 2016

We know that GM or Toyota cannot just close down production of gasoline engine cars and transform themselves into Tesla. They have to compete just as hard as ever to sustain leadership in the markets that exist today, even as they figure out how to compete in the future. They consistently reinvent themselves.

Industry 8

Industry Engineering Transportation Technology 8

Harvard Business Review

JUNE 5, 2014

And the sheer complexity of building cars also plays a role — David Cole, the former head of the Center for Automotive Research (and son of a former GM president), insists that this is really what’s behind the ignition switch error and why it was so hard for the company to get to the bottom of the problem.

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8

Harvard Business Review

JUNE 15, 2017

Like its American compatriot Ford Motor Company , GM’s market share in India has always been in the single digits, but recently Ford has reported rising monthly sales of 36% in India. 1 — Consistent Leadership Over Time Matters in This Market. Unlike Bentley or Rolls-Royce, GM is a mass-market car company in the U.S.

CEO 10

CEO Long-term Short-term Mass Marketing 10

Harvard Business Review

JUNE 7, 2012

GM lost the ability to demonstrate leadership in a time where the advertising and automotive industries are flailing. Our engineers have also been working with Facebook engineers to develop unique and safer ways of integrating the car experience with Facebook.". Facebook is not without fault however.

Advertising 15

Advertising Storytelling IPO Automotive 15

Harvard Business Review

JUNE 7, 2012

GM lost the ability to demonstrate leadership in a time where the advertising and automotive industries are flailing. Our engineers have also been working with Facebook engineers to develop unique and safer ways of integrating the car experience with Facebook.". Facebook is not without fault however.

Advertising 13

Advertising Storytelling IPO Automotive 13

Harvard Business Review

APRIL 20, 2016

You’re competing against platforms like Uber in transportation, Google in automotive, Airbnb in hospitality, LinkedIn in recruiting, Netflix in television, and the list goes on. When modular in design, they adapt easily for different markets and can evolve over time. Consider GE.

Software 8

Software Company Airlines Business Model 8

N2Growth Blog

JANUARY 10, 2017

This shift from the current Programmatic Era to the new AI Era will be transformative and disrupt companies and entire markets. Systems Engineer. DEADS: Data Engineer and Data Scientist. Machine Learning Engineer. Machine Learning Engineer: The objective of ML/DL is to develop a predictive engine for a specific use case.

Positioning 150

Positioning Company Engineering Incubator 150