Remove Automotive Remove Engineering Remove Leadership Remove Operations
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First Look: Leadership Books for June 2021

Leading Blog

Here's a look at some of the best leadership books to be released in June 2021. In Japan it's called the "Ghosn Shock"—the stunning arrest of Carlos Ghosn, the jet-setting CEO who saved Nissan and made it part of a global automotive empire. Build your leadership library with these specials on over 28 titles.

Books 405
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Leadership Matters

N2Growth Blog

In the text that follows you’ll hear Sam’s views on leadership, the state of the market, and you’ll be introduced to his retirement ambitions and the future challenges for the boardroom, following his return to Perth, Australia. I had joined the Rio Board in 2009, so I already had broad oversight of the company’s diverse operations.

Gordon 150
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Before You Open a Business…

Leading Blog

There are many ways that even a good business with good leadership can be damaged or bankrupted. Operating a small business is not unlike owning a really old house: things break a lot, and you need to fix them, over and over and over. Some things in business and life are simply out of our control. Ours did; over 700 did not.)

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Can Anyone Stop Amazon from Winning the Industrial Internet?

Harvard Business Review

An aircraft engine is unlikely to become a purely digital product any time soon! But who is likely to assume leadership in creating and capturing economic value in Type 3 products: Digital natives or industry incumbents? Companies like Rolls Royce design and manufacture jet engines. Ford or Tesla? Rolls Royce or IBM?

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Your customer feedback is coming in through a variety of channels: phone calls to founders, emails to engineers, even the occasional text message.

Metrics 13
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Ten Years After Ford’s Spectacular Turnaround, What Alan Mulally Reveals About Brand-Inspired Cultural Revolution

Great Leadership By Dan

With One Ford, he put the purpose and values of the Ford brand at the center of the organization and unified the company’s people, plans, operations, and products to restore the brand to automotive leadership.

Brand 193
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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

In North America alone, GM staffs 26 full-time social media customer care advisers — not including marketing and communications personnel — covering more than 150 owned social channels from GM, Chevrolet, Buick, GMC, and Cadillac and approximately 85 earned sites such as automotive enthusiast forums. Keep it simple.

Media 8