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Why Professional Development Is Important

Strategy Driven

Applying the knowledge you get through training or participation at seminars and conferences in your organization contributes to its development. Improved skills help employees organize their time more efficiently which leads to increased productivity. Their job satisfaction will rise and so will their productivity and performance.

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9 Great Ideas for Basketball Promotional Items

Strategy Driven

It informs public perception of your product/service and facilitates future custom. These bags are another practical product that provides value to the consumer. Banner stands make a perfect B2B promo-item. From tradeshows to conferences and everything in-between, there’s heaps of them throughout the calendar year, right?

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What to Do When Satisfied B2B Customers Refuse to Recommend You

Harvard Business Review

In an ideal B2B world, your happy customers would spread the news about your great products, generating all the well-known benefits of word of mouth. It can help you overcome skeptical prospects and increase customers’ preference for your products more quickly and effectively than either advertising or PR.

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Ask Customers to Use Less of Your Product: The Big Heresy

Harvard Business Review

The short conference brought together public and private sector managers working on environmental and social issues. What really struck me is that both Xerox and Waste Management are doing something mostly unheard of: they're working with customers to help them use less of their traditional product or service.

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The Growing Power of Inside Sales

Harvard Business Review

We spoke with Mike Moorman, a senior leader in ZS Associates'' B2B sales and marketing practice and a leading authority on sales management, about how inside sales (which refers to sales positions done remotely from headquarters, without face-to-face meetings with clients) is transforming the way that B2B companies interact with their customers.

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In Sales, Social Media's Indirect Benefits Matter Most

Harvard Business Review

There's no better place to get a sense of the potential downside of social media for business than in B2B sales environments. Simply telling sales professionals to start blogging or to jump on LinkedIn or Facebook has been shown to alienate customers, sap employee motivation, and undermine sales productivity.

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Morning Advantage: Will Hadoop Smarts Make Sears Rich?

Harvard Business Review

Among the select few to address the 6,000 faithful with tales from the leading edge of data analytics at this June''s Hadoop conference will be Netflix, Yahoo — and Sears. They found, as one might expect, that the teams with the most mature and open-minded members used conflict most productively. But with a $1.7

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