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Ask Customers to Use Less of Your Product: The Big Heresy

Harvard Business Review

In addition to using less energy to run machines, slashing paper use also saves large amounts of energy and water upstream in the paper production process. Meanwhile, the other stream of waste will create a potentially significant source of clean energy (adding to the sustainability win).

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How Industrial Systems Are Turning into Digital Services

Harvard Business Review

Yet even though SKF has a century-long track record of keeping the wheels of industry turning, this new vision of bearings with brains by no means assures that SKF will prosper in the changeover in technology represented by the internet of things, in which every conceivable object can become a node on the net. Insight Center.

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How to Get Your Salespeople to Execute Your Strategy

Harvard Business Review

research on B2B purchases indicates that 25% of the buying decision depends on the interaction with the sales professional. But remember, every hour spent developing an opportunity that’s outside your sweet spot is a non-strategic use of time, energy, and resources. McKinsey & Co.

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Making Sense of Owned Media

Harvard Business Review

Loyalty and reward programs provide this type of context for B2C companies, while strategic account and relationship management programs do the same for B2B companies. RFID technology in the lift tickets track the locations of skiers and their friends on the mountain, and their times on the various runs.

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Forget Business Plans; Here’s How to Really Size Up a Startup

Harvard Business Review

The stated corporate strategy was to meet the needs of clients by providing world-class research to help support clients’ decision-making process in technology purchases. Or consider a B2B software company I know. I remember taking over a large research firm’s sales organization.

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What Salespeople Need to Know About the New B2B Landscape

Harvard Business Review

The AIDA model and its variants are the basis for sales funnels at many B2B firms. In fact, B2B buyers report that, compared to other sources of information, these interactions are the most influential in their decision making process: The source considered the least influential is social media. Don’t believe the hype.

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How to Fake It When You’re Not Feeling Confident

Harvard Business Review

Alex Mohler admits that when he first started as director of client services at Crubiq, a B2B sales company based in Raleigh, North Carolina, he felt like a fish out of water. “I looked at my new job as an opportunity to learn about an exciting, cutting-edge technology, and that was very motivating for me.”

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