Leading Blog

FEBRUARY 1, 2020

Here's a look at some of the best leadership books to be released in February 2020. Experimentation Works : The Surprising Power of Business Experiments by Stefan H. When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong.

Books 327

Books Leadership B2C B2B 327

Eric Jacobson

MARCH 18, 2013

You can likely already imagine that I consider this a must-read book for any business owner and any leader -- even leaders who manage businesses that don't directly connect with consumers. Here are his answers : Question : When you consider all the Business-To-Consumer (B2C) companies in the U.S., it's not slowing down.

B2B 54

B2B B2C Technology CRM 54

Harvard Business Review

MARCH 21, 2016

As digital technologies continue to transform the economy, many leaders are struggling to set a digital strategy, shift organizational structures, and remove the barriers that are keeping them from maximizing the potential impact of new digital technologies. They are often brought in to disrupt traditional thinking and business models.

Industry 8

Industry B2C Agility Bureaucracy 8