Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping.

Books 14

Books Guidelines Banking Telecommunications 14

Harvard Business Review

NOVEMBER 23, 2010

Is this a time to mount a campaign for Plan B, that other job or career youve been putting off looking into? Is this a time to mount a campaign for Plan B, that other job or career youve been putting off looking into? Instead, I literally mean, consider the alternative. Instead, I literally mean, consider the alternative.

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

NOVEMBER 23, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from The Conversation Rethinking Valuation So You Dont Miss a Good Deal Dec 2 What Brazils New President Faces Dec 2 Touchpoints Bring the Customer Experience to Life Dec 2 The $300 House: The Marketing Challenge Dec 2 How Ford Profits from its 24 Hour Rule (..)

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 30, 2010

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 22, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from Andrew Winston The Buzz on Green Business in China Nov 22 Reality is Overrated as a Motivator Nov 2 Green Marketers Are Still Sinning Oct 28 Google Is Doing What the Government Cant Oct 14 The Most Powerful Green NGO Youve Never Heard Of Oct 5 Most Read (..)

NGO 15

NGO Chemicals Guidelines Telecommunications 15

Harvard Business Review

NOVEMBER 29, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from Umair Haque The Irish Banking Crisis: A Parable Nov 29 Making Room for Reflection Is a Strategic Imperative Nov 24 Why You Should Focus on "Worst Practices" Nov 17 Strategy Can Do Better Nov 8 Marketing Can Do Better Oct 20 Most Read Most Commented STAY (..)

Banking 15

Banking Crisis Merton Guidelines 15