Change Starts Here

FEBRUARY 23, 2011

I recently had a conversation with an Organization Development professional who was frustrated by her organization’s “preoccupation with quantification&# – the requirement to measure and justify all initiatives and decisions by calculating their financial impact.

Balanced Scorecard 70

Balanced Scorecard Engineering Teamwork Objective 70

Strategy Driven

JULY 13, 2011

This framework shares some elements with the balanced scorecard concept that was introduced in a seminal 1992 Harvard Business Review article, The Balanced Scorecard: Measures That Drive Performance , by Robert Kaplan and David Norton. Copyright (c) 2011. About the Authors.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

CO2

FEBRUARY 17, 2014

In Death by Meeting , Patrick Lencioni provides an effective meeting model, but it doesn’t work for all organizations or every type of meeting. Some of these meetings may be right for your organization, and others may not. Consider adding new ones or canceling others based upon your organization’s particular needs.

Balanced Scorecard 79

Balanced Scorecard Review Strategic Planning Real Estate 79

Lead Change Blog

MARCH 23, 2017

There is something every organization needs more than great leadership – they need a leadership culture. A leadership culture is evident when leaders are routinely and systematically developed and you have a surplus. However, difficulty doesn’t give any organization permission to take a pass on this critical activity.

Balanced Scorecard 242

Balanced Scorecard Metrics Training Finance 242

Harvard Business Review

MARCH 19, 2014

Do you sometimes feel like your organization is flailing, barely able to keep up with the pace of change? And organizations need more individual leaders who can help everyone navigate through the new, speeded-up and volatile world. Innovation managers execute improvements and simultaneously engage and develop people.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

APRIL 27, 2015

You might expect organizations that teach the latest in leadership theory to practice what they preach. There is a raft of research showing that improving gender balance leads to enhanced business performance. Business schools could play a crucial role in educating both men and women about gender-balanced companies and leadership.

Balanced Scorecard 8

Balanced Scorecard Case Study Organizational Behavior Education 8

Harvard Business Review

JANUARY 21, 2011

Putting executives in charge of improving cross-functional processes in large organizations is akin to asking them to paddle a boat upstream. The natural forces in the organization will tend to frustrate their every attempt to coordinate activities across functional boundaries. Minimize disturbance to the organizational structure.

Process 15

Process Supply Chain Balanced Scorecard Engineering 15

Harvard Business Review

OCTOBER 9, 2017

An Organization that Listens and Heals. Here are some steps such organizations might take: Share patient stories and related lessons at every meeting. The professional development should be engaging and dynamic so that adult learners seek it out because they view it as worthwhile. .”

Balanced Scorecard 10

Balanced Scorecard Contingency Plans Active Listening Guidelines 10

Harvard Business Review

MARCH 23, 2011

Organizations are overrun with improvement initiatives, from infrastructure overhauls to sales programs. So how can your organization avoid the process improvement hype cycle? Reflect on why initiatives have and have not worked in your organization. Customize an improvement approach for your organization.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JANUARY 4, 2013

Collaboratively Develop The "What" And The "How". When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives.

Mission Statement 15

Mission Statement Balanced Scorecard Objective Long-term 15

Harvard Business Review

DECEMBER 10, 2015

The assumption is that a merger will make it easier to achieve economies of scale, develop a large but narrow network of preferably healthy patients, establish data registries, and integrate expensive technology. The committee recently held a half-day retreat to develop a three-year plan for the program and set strategic priorities for 2016.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

FEBRUARY 25, 2013

"Diversity and Inclusion" efforts focus on making the various "out" groups comfortable by organizing them (or allowing them to organize themselves) into affinity groups or employee resource groups. The real issue is to develop the corporate leadership skills to manage a feminizing talent pool and a feminizing customer base.

Energy 8

Energy Balanced Scorecard Metrics Policies 8

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. But as soon as they began, the communal power of African extended family system weighed on them.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

NOVEMBER 23, 2010

Drawing on her work with business leaders, she has developed the following categorization of how people prefer to think: Conceptual : Reads signs of coming change; sees the "big picture"; recognizes new possibilities; tolerates ambiguity; integrates ideas and concepts; communicates through analogy and metaphor; inspires with visions of the future.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole. Well need to enable cross-boundary judgment.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Strategy Driven

MARCH 7, 2014

Have you celebrated organizations that succeeded? Any company or organization is like a tree. Business development. At the banquet, the swell of pride from the winning organizations was heartening to see. ’ It is indicative of the kind of organizations with whom you are honored to do business. by Hank Moore.

Balanced Scorecard 71

Balanced Scorecard Budgeting Risk Management Learning-by-Doing 71

CO2

APRIL 18, 2012

What is fascinating is how often this effort fails not in determining the path forward for the business but in disseminating the information broadly and effectively to all the members of the organization that were not part of the decision making team. j) Use electronic score board on video monitors throughout organization.

Strategic Planning 145

Strategic Planning Planning Strategy Balanced Scorecard 145

Harvard Business Review

JANUARY 4, 2017

I find these particularly relevant to personal development, as individuals often must resolve the tensions between competing values and traits and must carefully monitor their own strengths so those strengths don’t lapse into weaknesses. Complement this organization model with operational process. Are you doing so today?

Agility 14

Agility Balanced Scorecard COO CFO 14

CO2

NOVEMBER 26, 2023

When people are aligned and prepared to make decisions, organizations and their employees act purposefully and swiftly. Predictably Unpredictable Organizations like to plan for predictable growth, and yet most organizations don’t grow or shrink in predictable ways. Describing why you exist as an organization.

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78

Harvard Business Review

APRIL 21, 2011

Improving customer value continuously is difficult in almost any organization. That's true partly because so many organizations are still organized around functional silos, which are managed to optimize their own performance rather than to deliver value to customers. Inspire people to improve customer value — Heart.

Balanced Scorecard 15

Balanced Scorecard Short-term Competitive Advantage Long-term 15

Harvard Business Review

MAY 18, 2015

Taken together, this research points to the fact that most leaders just don’t get what their organizations are trying to do. The problem is that most widely used planning processes like management by objectives and balanced scorecards overlook the contrast piece of the compare-and-contrast equation.

Strategy 8

Strategy Balanced Scorecard Sull Supply Chain 8

Harvard Business Review

MAY 18, 2017

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation.

Management 8

Management Balanced Scorecard NPV Article 8

Harvard Business Review

NOVEMBER 23, 2010

But if you were the organization that broke a story, or researched and originated it through a long investigation , Google News wouldnt give you a break. Thus, the whole mechanism depends on the development of a norm of cooperation among publishers, just as similar norms have developed in academia.

Guidelines 15

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 15