Harvard Business Review

MAY 15, 2012

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.

Process 11

Process Innovation Hammer Resistance 11

Harvard Business Review

SEPTEMBER 10, 2014

If you needed a hammer, for example, someone would manually produce one for you. The industrial revolution enabled the mass production of hammers with consistent quality and lower cost. Of course, the analytics processes had to be designed, developed, tested, and deployed by people. Making analytics operational is not optional!

Hammer 8

Hammer Company Operations Information Technology 8

Harvard Business Review

SEPTEMBER 10, 2014

If you needed a hammer, for example, someone would manually produce one for you. The industrial revolution enabled the mass production of hammers with consistent quality and lower cost. Of course, the analytics processes had to be designed, developed, tested, and deployed by people.

Hammer 8

Hammer Company Operations Process 8

Harvard Business Review

APRIL 26, 2012

Thus, the new behavior on social networks is to develop, as one venture capitalist quipped , "a precious journal of moments to look at in the future.". Not only do we need to create a bank of experiences, we need people to notice and acknowledge our balances. feel I need to grab it before it's gone." We crave acceptance from our peers.

Document 15

Document Venture Capitalist Maslow Hammer 15

Harvard Business Review

SEPTEMBER 16, 2014

I think a lot more investment decisions will have considerations about impact and the transparency and accountability that comes with technology and social media is going to propel that. It will get harder and harder for mainstream investors to not develop some strategies in this area. We don’t want to go there.

Insurance 8

Insurance Bond Hedge Bottom-up 8