Lead Change Blog

APRIL 1, 2016

This month we are featuring Leading Voice Chip Bell , author, renowned keynote speaker on innovative customer service, and consultant/speaker to such organizations as Microsoft, Nationwide, Marriott, Lockheed-Martin, Cadillac, Ritz-Carlton, Caterpillar, Verizon, USAA, Harley-Davidson, and Victoria’s Secret. trustworthiness.

Levitt 150

Levitt Godin Customer Loyalty Airlines 150

Lead on Purpose

MARCH 30, 2010

He discusses the concept of building a trust account, which is similar to a bank account. This focus has come primarily from reading The Speed of Trust by Stephen M.R. By behaving in ways that build trust you make deposits, by behaving in ways that destroy trust you make withdrawals.

Covey 265

Covey Loyalty Ethics Taylorism 265

N2Growth Blog

NOVEMBER 10, 2010

Walt Disney, one of the greatest creative talents and true innovators of our time realized the value of action when he said: “The way to get started is to quit talking and begin doing.&# While the aforementioned qualities are certainly admirable, they are only valuable if they influence or create action.

Blog 387

Blog Learning-by-Doing CEO Strategy 387

Michael Lee Stallard

JUNE 18, 2010

He spoke of using parallel processing, a form of artificial intelligence, to create new solutions that address thorny risk management issues faced by financial services institutions such as banks and insurance companies. Education is another field he mentioned. why is everyone smiling? why is everyone smiling?

Conference 261

Conference Bottom-up Software Long-term 261