In the CEO Afterlife

FEBRUARY 4, 2015

The answer lies within those factors that do not require fat bank accounts. I’ll start with leadership. There might be elements that are worth emulating, but certainly not the ethic of dominance, because by their very nature, small and medium sized operations have no clout. There are far more than you think.

Competitive Advantage 100

Competitive Advantage How To Human Resources Strategy 100

Marshall Goldsmith

FEBRUARY 8, 2018

Jim Kim – 12th President, the World Bank. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. Has been recognized as the World’s #1 Leadership Thinker. Forbes – #1 Leader in Retail.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. As a result of this fraud, the bank is now being investigated by Federal prosecutors and Congressional overseers. Even now, Stumpf adamantly refuses to hear criticism of the bank’s culture.

Banking 9

Banking Committee Leadership Ethics 9

Strategy Driven

NOVEMBER 1, 2010

subprime mortgages, instead doing business the old-fashioned way, with 80 percent of revenues derived from retail banking. Time magazine may have called it “the most boring bank in the world,” but after the crisis, its conservative approach is looking more appealing than ever; it is a brand that played it smart and safe.

Brand 89

Brand Globalization Banking Long-term 89

Harvard Business Review

DECEMBER 1, 2016

We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Empathy, we found, is correlated with ethics, and any ethical failure can prove costly. The nudges may seem insignificant in isolation, but in aggregate they can have a big impact.

Company 8

Company Ethics Automotive Metrics 8

Harvard Business Review

SEPTEMBER 20, 2016

The settlement stems from the bank’s employees allegedly opening more than 2 million bank and credit card accounts without customers’ permission. Beyond the fines, Wells Fargo has fired at least 5,300 employees for “inappropriate sales conduct,” and the bank is making changes to its quota system.

Incentives 8

Incentives Banking Ethics Insurance 8

Strategy Driven

FEBRUARY 4, 2011

How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. By maintaining an awareness of further changing environments, there are further opportunities to be successful, ethical and move ahead of the competition.

Ethics 76

Ethics Cost Crisis Learning-by-Doing 76