N2Growth Blog

AUGUST 22, 2010

The harsh reality is that great numbers of leaders continue to operate in a vacuum by sequestering themselves away in the corner office and attempting to lead from afar. So the real question is this…how does a CEO get to the point of being so disconnected from operations that he or she just doesn’t have a clue?

Blog 417

Blog Gordon CEO Consultative 417

Harvard Business Review

MARCH 8, 2017

While its current capabilities are still limited (for example, there’s a low transaction volume when compared to conventional payment systems), it offers a compelling vision of a possible future because the code describes both a regulatory and an economic system. We may be seeing a similar trend for blockchain technology.

Banking 19

Banking Media Decentralization Technology 19

Ron Edmondson

AUGUST 15, 2017

There have been several examples in the past few years of churches that have been victims of cyber-attacks. Cybercriminals empty the church’s bank account; 2. Update frequently all operating systems, firmware, apps – everything. How could this attack have been prevented? Could we detect this attack at its early stages?

Discount 44

Discount Reputation Banking Information Technology 44

Harvard Business Review

SEPTEMBER 12, 2013

Last week my father received a phone call from the branch director of his long-standing bank to offer him a new product. Millions of people have lost confidence in banks. But the dissatisfaction and disappointment with our banks runs deeper. The last bank in my hometown closed a year ago. The two facts do not add up.

Banking 9

Banking Finance Globalization Film 9

N2Growth Blog

NOVEMBER 19, 2010

Over the years I have observed countless examples of people who jeopardize their future to satisfy an emotional need, when what they should have done was protect their future by exhibiting control over their emotions. Of course subordinating one's ego to more productive traits never hurts.:) " – couldn't agree more.

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Blog Leadership Emotional Intelligence CEO 419

Coaching Tip

FEBRUARY 23, 2012

The days of leading countries or companies via a one-way conversation are over, as Netflix’s one-way conversation with customers on prices, Bank of America’s one-way conversation on debit fees and Verizon’s one-way conversation on an e-billing surcharge recently demonstrated. 4) Seek to inspire, not just motivate. 6) Give trust away.

How To 110

How To Airlines Media Innovation 110

Harvard Business Review

SEPTEMBER 12, 2013

Last week my father received a phone call from the branch director of his long-standing bank to offer him a new product. Millions of people have lost confidence in banks. But the dissatisfaction and disappointment with our banks runs deeper. The last bank in my hometown closed a year ago. The two facts do not add up.

Banking 8

Banking Finance Globalization Film 8

Harvard Business Review

OCTOBER 24, 2016

But almost none of these institutional-investment giants have any policies in place for monitoring or engaging with the startups who are creating next-generation investment technologies. As a result of this deepening disruption, the ways in which companies are valued and capital gets allocated could change forever.

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Operations Intangible Assets Venture Capitalist Hedge 8

N2Growth Blog

DECEMBER 22, 2010

If you crush the individual character and spirit of those who form your team, how can your team operate at its best? I mentioned an example of this in a comment on a recent Ron Edmondson post dealing with Leading People Older Than You. There does come a point at which some people simply will not align. Thank you for sharing Mike!

Blog 419

Blog Gordon Follow-up Open-book 419

Harvard Business Review

JULY 17, 2012

They worry that that their service employees will forgive fees, fail to enforce policies, and spend too much time with their customers. But employees often lack the experience, judgment, and discipline necessary to achieve this without breaking the bank. Take TD Bank, for example. In fact, they're often right.

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Customer Loyalty Loyalty Banking Call Center 15

Harvard Business Review

MARCH 22, 2018

My perspective and approach to misconduct risk are influenced by my work as a bank supervisor, and by my background and training as an economist. In my view, bank supervision must include attention to the culture at financial firms, not just to their financial safety and soundness.

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Company Banking Incentives Human Capital 12

N2Growth Blog

DECEMBER 21, 2010

Let me use an example which contrasts a politician (often successful and rarely significant) with a statesman (usually both)…it has been said that a politician is concerned with winning the election and a statesman is concerned about future generations. Our life cannot be measured from the bank balance but by service.

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Blog Succession Influence Brand 416

Harvard Business Review

OCTOBER 20, 2016

As a practical matter, for example, these changes in the global policy regime are forcing multinational corporations to scale back and sell parts of their international operations. While international lending, as measured by cross-border banking claims at the Bank for International Settlements, has declined $2.6

Globalization 8

Globalization Banking Policies Politics 8

CO2

JANUARY 2, 2011

Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant. The book is broken into 5 chapters, Canvas - which is the mental and physical model of how the authors Alexander Osterwalder and Yves Pigneur think about business.

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Business Model Executive Coaching Execution Blog 141

Harvard Business Review

JULY 17, 2012

They worry that that their service employees will forgive fees, fail to enforce policies, and spend too much time with their customers. But employees often lack the experience, judgment, and discipline necessary to achieve this without breaking the bank. Take TD Bank, for example. In fact, they're often right.

Customer Loyalty 11

Customer Loyalty Loyalty Banking Call Center 11

Harvard Business Review

DECEMBER 14, 2018

When a bank suffers a physical robbery, we do not think of blaming and shaming it – even though there is almost always some additional precaution the bank could have taken that might have helped prevent the attack (such as a police officer stationed at every teller window or limiting customer access to tellers).

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Safe Harbor Banking Policies Information 10

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. Can you give a specific example?

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Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. Can you give a specific example?

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

MAY 29, 2017

For example, in 2014, at the onset of the sharp deterioration in U.S.-Russian Interestingly, all these intrusions into business operations typically do not come from the Kremlin but from local officials who seem eager to gain the Kremlin’s favor amid instances of elevated international tensions.

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Policies Supply Chain Politics Operations 9

Harvard Business Review

DECEMBER 15, 2017

In one illustration of these difficulties, consider that India currently ranks 100 out of 190 countries in the World Bank’s Ease of Doing Business rankings, 22 places behind China, 39 places behind Indonesia, and just nine places above Papua New Guinea. Step 2: Measure operating environment.

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Strategy Operations Policies Environment 8

Harvard Business Review

FEBRUARY 15, 2017

You don’t need to break the bank to offer attractive extras. Offering an unlimited time-off policy can be a win-win for employer and employee. In some cases, under an unlimited time-off policy, employees take the same amount of vacation time. But what should a business do if it can’t afford Google-sized benefits?

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Insurance Policies Survey Bond 15

Harvard Business Review

JANUARY 18, 2018

Recently, the CEO of Deutsche Bank predicted that half of its 97,000 employees could be replaced by robots. “The companies that have those technologies make the social policies and set those social policies that change the workforce.” Few industries, if any, will be untouched. Knowledge workers will not escape.

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Creativity Strategy Venture Capitalist McKinsey 15

Harvard Business Review

DECEMBER 28, 2017

After being denounced for years for its dictatorship and destructive economic policies, Zimbabwe entered a new chapter in November 2017, following the military’s removal of president Robert Mugabe, who ruled the country for 37 years. ALEXANDER JOE/Getty Images. Progress on resolving these issues will be slow and incremental.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

DECEMBER 14, 2016

Prime Minister Narendra Modi launched a surprise in early November, demonetizing 500 and 1,000 rupee bank notes. People up and down the income spectrum are dealing with changing cash withdrawal policies and empty ATMs. billion annually in currency operations costs. And yet India’s initiative had the potential for chaos.

Banking 8

Banking Cost Policies Supply Chain 8

Harvard Business Review

APRIL 7, 2016

For example, the Brazilian state of Mato Grosso, one of the most important agricultural regions worldwide, may face an 18% to 23% reduction in soy and corn output by 2050, due to climate change. For example, wheat needs to be milled into flour to produce bread or noodles, and soybeans must be crushed to produce oil or feed for livestock.

Globalization 8

Globalization Supply Chain Policies Long-term 8

The Horizons Tracker

JULY 23, 2020

A good example comes from the Computer Science and Artificial Intelligence Laboratory (CSAIL) at MIT, who have developed a robot to try and ensure spaces are kept as clean as possible. We are focused on remote operation to minimize human supervision, and therefore, the additional risk of spreading Covid-19, while running our system.”.

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Banking Environment Chemicals System 84

Harvard Business Review

AUGUST 11, 2014

Factors ranging from weak demand to bank consolidation have combined to hobble many small businesses  and if these factors arent addressed, they could continue to impede U.S. And as we describe in a recent HBS Working Paper , gaps remain in traditional bank credit supply. job growth and economic security. small businesses.

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Technology Banking Class Real Estate 9

Harvard Business Review

MAY 5, 2016

The economy still hasn’t received a boost from sanctions relief, and many big banks that left the country have not returned. Large European banks in particular are not ready to return to Iran even though they are permitted. financial system for bank transactions related to Iran. However, remaining U.S.

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Tourism Banking Due Diligence Hotels 8

Harvard Business Review

APRIL 30, 2015

A blanket policy that just tries to create another Silicon Valley can turn out to be a disaster. But these Main Street businesses employ a lot of Americans –as many as 57 million– and the policies they need are not the same as the ones required by startups. Most of these small businesses don’t actually have employees.

Supply Chain 8

Supply Chain Rivkin Venture Capitalist Policies 8

Harvard Business Review

AUGUST 24, 2017

A nearly $150 million settlement is pending for the fake-account scandal that roiled the bank last year, and a new scandal has emerged: Recently it has been alleged that thousands of customers were signed up for insurance without their knowledge. ’s largest banks? What explains the divergence in the fortunes of two of the U.S.’s

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CEO Accrual Accounting Pharmaceuticals Banking 8

Harvard Business Review

NOVEMBER 23, 2016

Census Bureau shows that these businesses were more likely than the average business to close permanently after Hurricane Katrina, for example. For example, roughly 60% of firms that were less than five years old were uninsured. Small businesses and young businesses are especially vulnerable. Data from the U.S. In the U.S.,

Insurance 8

Insurance Risk Management Finance Supply Chain 8

Harvard Business Review

JANUARY 5, 2012

In Africa, for example, despite decades of using electricity, no one can claim that the continent has fully adopted it. Take Nigeria for example: Despite decades of crude oil exploration, it cannot claim that it has developed indigenous domain expertise in that industry. The farms are now IT labs. Tech journalism is now IT journalism.

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Information Technology Technology Information Trends 14

Harvard Business Review

MAY 8, 2012

This week, Microsoft is announcing an unusual initiative that it hopes will change how the company operates: an internal fee on carbon. As Microsoft takes on more of its customers' operations through cloud-based services, reliance on the utility grid creates real operational and price risk (from outages and volatile prices).

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Price P&L White Paper Energy 13

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. Few CEOs I know have operations-focused thinking styles or backgrounds. But they have very little interest in how to get the ideas put into operation.

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Process CEO Insurance Banking 15

Harvard Business Review

MARCH 5, 2012

These attacks are increasing in number, even as companies increase investments in security technologies, improve their capabilities, and tighten policies. Unfortunately, though, it's all too easy to grind your business to a halt with doctrinaire security policies.

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Harvard Business Review

JUNE 13, 2012

Prahalad and his colleagues more than a decade ago in a series of articles and books, and it has stuck in the minds of businesspeople, policy makers, and nonprofits despite results that can only be described as dismal. Compare that to the 7%-10% NIM that is the norm for traditional banks serving wealthier consumers.

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Microfinance Prahalad Bottom-up Banking 13

Harvard Business Review

MAY 27, 2015

An effective policy strategy for small businesses needs to focus on the unique needs these companies have. The Playbook is a policy menu, based around three core needs of small businesses: access to capital; people and skills; and innovation ecosystems. This research shows that the market for middle skills operates very poorly.

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Entrepreneur Policies Banking Innovation 8