HR Digest

NOVEMBER 9, 2021

And they should prioritize doing so, as real data shows diversity of thought and perspective drives innovation and has a meaningful impact on invention, engagement and the bottom line. In fact, all employees have the flexibility to work with their managers to determine their best way of working schedule. .

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

And they should prioritize doing so, as real data shows diversity of thought and perspective drives innovation and has a meaningful impact on invention, engagement and the bottom line. In fact, all employees have the flexibility to work with their managers to determine their best way of working schedule. .

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

APRIL 23, 2018

The engagement of its drivers, who deliver milk and bread to millions of customers each day, was dipping while management was becoming increasingly metric-driven in an effort to reduce costs and improve delivery times. Drivers’ dislike of managers was high, and trust was low. The new approach?

Servant Leader 17

Servant Leader Leadership Banking Learning-by-Doing 17

Harvard Business Review

NOVEMBER 7, 2011

This blog was written with Jay Terwilliger and Mark Sebell, managing partners at Creative Realities , a Boston-based innovation management collaborative. But did you ever see it as the central metaphor for what truly innovative organizations must do? So, we shelved the idea. And I made that decision.

CEO 12

CEO Net Present Value Banking Metrics 12

Harvard Business Review

MAY 23, 2012

The recent disclosure of a multi-billion dollar trading loss at JPMorgan Chase reminds us again of the challenge and complexity of risk management, the subject of our June 2012 HBR article, "Managing Risks: A New Framework." Each requires customized risk management processes. The compliance-oriented risk manager of a failed U.K.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

OCTOBER 25, 2018

To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The top 10% of the firms we analyzed — the superstars by our metric — create 80% of all the economic value, meaning they account for 80% of economic profits.

Industry 11

Industry Company GDP Bottom-up 11

Harvard Business Review

JUNE 12, 2015

The CEO knew I was a fan of passion-fueled innovation and thought he had a story I’d find inspiring, hence the call. Lakeland tracked the things that drove patient satisfaction — response times to call lights, pain management, the quality of the food, the effectiveness of patient communication, and so on.

Innovation 8

Innovation CEO Benchmarking Airlines 8

Harvard Business Review

OCTOBER 29, 2012

In our research into more than 8,000 companies in 20 countries, 79% of organizations reported that their management practices were above average. companies, and fewer than 5% elsewhere, scored above a 4 on a five-point management-practices scale we created. That should have been very good news. You really are above average!

Management 8

Management Benchmarking Short-term Incentives 8

Harvard Business Review

JULY 4, 2018

Chun Hin is a senior manager at a Hong Kong investment bank. Over the years, we have found, again and again, that a country’s English proficiency correlates closely with metrics of innovation and overall economic well-being. yagi studio/Getty Images. This research has helped us map global trends in English learning.

How To 15

How To Meyer Education Learning-by-Doing 15

Harvard Business Review

JANUARY 26, 2012

As a result, many choose not to invest in it despite all the evidence that, when skillfully managed, culture can be a powerful and enduring source of competitive advantage. In parallel, revenue per employee increased 89 percent and the bank overtook its peers in total returns to shareholders and customer satisfaction.

Banking 15

Banking Competitive Advantage Incentives Metrics 15

Harvard Business Review

JUNE 8, 2018

Since then, we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks who follow technology companies. So, investors, and therefore managers, might be adjusting their approach to risk accordingly. Analysts increasingly rely on non-GAAP metrics.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. Every step of the process was measured, and real-time metrics were easily accessible. Adaptive performance manifests as creativity, problem solving, grit, innovation, and citizenship.

Organization 11

Organization Tactics Call Center Metrics 11

Harvard Business Review

AUGUST 7, 2018

Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? For some managers, this seems initially like putting the cart before the horse. Alicia Llop/Getty Images. It was seat-of-the-pants stuff.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

AUGUST 22, 2011

By working 70-80 hours a week, taking business courses at night, and doggedly pursuing a jump to the professional track, I finally got a break, and moved into investment banking. Or as thought leader Jennifer Sertl writes, "innovation ultimately begins on the inside.". The term "disruptive innovation" has become an industry buzzword.

Disruptive Innovation 16

Disruptive Innovation Christensen Metrics Innovation 16

Harvard Business Review

OCTOBER 8, 2014

Recognize that innovation requires failure. In a world where competitive advantage is increasingly short-lived, as Columbia Business School professor Rita Gunther McGrath has described , successful companies have to bake innovation into their standard processes. Failure Managing yourself Personal effectiveness'

Ries 12

Ries Open-book Competitive Advantage Education 12

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

JUNE 11, 2012

We need a new model — one that is scalable but accommodates the uniqueness of each leader's techniques; one that is stable enough to permit the training of hundreds of leaders at once but dynamic enough to incorporate and distribute new practices and other innovations in real time. I banked it and keep watching it," she says.

Advice 15

Advice Hotels How To Leadership 15

Harvard Business Review

NOVEMBER 25, 2013

Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. Should management refine and dig deeper into existing 80/20 KPIs? is the challenge top management needs to both ask and rise to.

Due Diligence 11

Due Diligence KPI Loyalty Information Technology 11

Harvard Business Review

FEBRUARY 23, 2016

As the incoming Chief Executive of Deutsche Bank, John Cryan, recently said in an interview: “I have no idea why I was offered a contract with a bonus in it because I promise you I will not work any harder or any less hard in any year, in any day because someone is going to pay me more or less.”

Execution 8

Execution Incentives Short-term Long-term 8

Leading Blog

APRIL 5, 2019

We tend to see situations in one of two ways: either events are certain and can, therefore, be managed by planning, investment, and reliable budgets; or they are uncertain, and we cannot manage them. Our instinct for determinism may well have been an evolutionary innovation. Let’s consider a few examples.

Uncertainty 309

Uncertainty Sports Credit Rating Learning-by-Doing 309

Harvard Business Review

JULY 19, 2017

Companies like ANZ, the Australian-based banking giant, have made explicit commitments to adopt agile principles , while others like Zappos, are on the bleeding edge of organizational transformation. Self-managed teams with limited hierarchy and bureaucracy are explicit features of such organizational models.

Agility 8

Agility White Paper How To Metrics 8

Harvard Business Review

JUNE 11, 2012

We need a new model — one that is scalable but accommodates the uniqueness of each leader's techniques; one that is stable enough to permit the training of hundreds of leaders at once but dynamic enough to incorporate and distribute new practices and other innovations in real time. I banked it and keep watching it," she says.

Advice 13

Advice Hotels How To Leadership 13

Harvard Business Review

JANUARY 12, 2017

Whom we hire, how we manage, and whom we fire have far greater impacts on results than the things we usually think of as driving success. This should be obvious to all of us; after all, decisions don’t just materialize from the ether, ready to be executed on by managers sitting in a conference room primed to act.

Content 8

Content Engineering Education Metrics 8

Harvard Business Review

OCTOBER 21, 2013

Some innovative companies are connecting data traditionally used by banks to assess the credit score of loan applicants with information ranging from mobile phone usage data to online social media relations data, in order to better and faster assess the creditworthiness of a micro-loan applicant.

Credit Scoring 9

Credit Scoring Diversity Retail Media 9

Harvard Business Review

JANUARY 22, 2018

Meta-analytic studies reviewing 50 years of research suggest that personality traits such as curiosity, extraversion, and emotional stability are twice as important as IQ — the benchmark metric for reasoning capability — when it comes to predicting leadership effectiveness. Insight Center. The Risks and Rewards of AI.

Leadership 8

Leadership Short-term Agility Emotional Intelligence 8

Harvard Business Review

AUGUST 5, 2014

To stitch it all together meaningfully, CMOs are increasingly expected to act as general managers with P&L or shared/shadow P&L responsibility that drive revenue growth. That helped account managers focus their pitch on the client’s business issues and build rapport. That bottom line sensibility is crucial.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

JANUARY 31, 2011

In 1996, I switched jobs within Smith Barney from investment banking to equity research; within weeks Smith Barney bought Salomon Brothers. Senior management attempted to mollify us by rattling off the reasons why this acquisition made sense, but for those of us wondering if we had a job, their strategic vision was irrelevant.

Uncertainty 15

Uncertainty Maslow Disruptive Innovation Report 15

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. One typical reason is that top executives haven’t managed to clarify something even more fundamental: how much priority they place on increasing profit margins.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

DECEMBER 22, 2010

As Nike's Senior Portfolio Manager Adam Day says, "The global development sector had overlooked the enormous potential of investing in adolescent girls to reduce global poverty. The Nike Foundation also leans on its expertise in innovation and scale to find solutions to poverty, while keeping its operations separate from the business.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

MAY 7, 2013

For example, Vox Capital — founded in Brazil in 2008 by three young social entrepreneurs — invests in innovative, high-potential businesses that serve low-income populations and contribute to the reduction of poverty.

Globalization 8

Globalization Venture Capitalist Class GDP 8

Harvard Business Review

MAY 8, 2012

And this charge will, in theory, move managers to make greener choices. Over time, by my calculations, given the growth in cloud services the company is banking on, these carbon fees could rise to a more noticeable $50 million by 2020. Accountability throughout the organization. He's absolutely right.

Price 13

Price P&L White Paper Energy 13

Harvard Business Review

OCTOBER 1, 2018

Like digital platforms, social media, martech, fintech, and numerous other innovations, the spoils of blockchain may go to early adopters who commit to ruthless innovation. medical) information, and, even, electrical grid management. medical) information, and, even, electrical grid management. Related Video.

Marketing 9

Marketing Advertising Technology Content 9

Harvard Business Review

JUNE 18, 2013

The public and private sectors need to work together to protect critical assets with confidence and trust — helping manage the risks we know, and getting ahead of those we don''t. Critical industry sectors from energy and banking to transportation and health care answer to different government agencies or regulators.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

FEBRUARY 14, 2013

The B Impact Assessments quantify the overall company impact on workers, communities and the environment in a score that ranges from zero to 200 based on more than 200 carefully-designed metrics. Build Your Bench Strength Without Breaking the Bank. Its stellar social performance is reflected in a current B Rating of 161.

Entrepreneur 8

Entrepreneur Sample Follow-up Metrics 8

Great Leadership By Dan

MARCH 7, 2016

Men highly self-rate their own leadership skills and their ability to tackle management and business challenges. Industries with a moderate representation of women leaders include: food, banking and telecommunications services. Give managers who fail to develop their leaders a negative consequence. Wellins, Ph.D., Goldman Sachs.

Diversity 120

Diversity Globalization Transportation Industry 120

Harvard Business Review

SEPTEMBER 16, 2014

Or you could try to take advantage of limitations in conventional financial metrics to get higher long-run returns by focusing on sustainability and social good. So here’s the money management industry. Or you could participate in projects financed in part by conventional investors and in part by non-profits.

Insurance 8

Insurance Bond Hedge Bottom-up 8

Harvard Business Review

JULY 14, 2016

But there are four rules which can help managers of all walks of an organization instill the principle in their day-to-day work, in order to make self-cannibalization successful in the long run. ” Rule #2: Find a balance between derivative products, platform upgrades, and breakthrough innovation.

Productivity 8

Productivity Products Company Metrics 8