Harvard Business Review

OCTOBER 31, 2017

Just over 10 years ago, French bank BNP Paribas froze U.S. There was a run on British bank Northern Rock. Over the next year, many banks fell. Investment bank Bear Stearns collapsed. We expect investment banks to embark on an even more fundamental makeover during the next decade. The New Face of Investment Banks.

Banking 8

Banking Crisis Bottom-up Compliance 8

CO2

MARCH 16, 2017

And though we’re a few years out from replacing most frontline workers with computers, as leaders and managers, the place we’re headed is already indicating where you should put your attention. Conflict is a necessary part of innovation and progress. Friedman believes we should focus on what computers can’t do. Conflict handling.

Skills 78

Skills Learning-by-Doing Creativity Banking 78

Coaching Tip

APRIL 10, 2011

I failed at my first career in banking. He told me to figure out where the most innovation in banking was happening and to move there. Banking didn't work out for me, but the advice still holds: Move to where the action is. Obviously an entrepreneur would benefit from classes in finance, management and more.

Entrepreneur 105

Entrepreneur Class Banking Learning-by-Doing 105

CO2

MARCH 16, 2017

And though we’re a few years out from replacing most frontline workers with computers, as leaders and managers, the place we’re headed is already indicating where you should put your attention. Conflict is a necessary part of innovation and progress. Friedman believes we should focus on what computers can’t do. Conflict handling.

Skills 60

Skills Learning-by-Doing Creativity Banking 60

Strategy Driven

MARCH 18, 2011

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. While there’s no silver bullet, performance management philosophies suggest there are positive options before us. Innovation on a budget.

Tools 56

Tools Black-Scholes Magazine Rogers 56

Harvard Business Review

MAY 8, 2013

Over the past 20 years, no group has endured greater pain and humiliation within organizations than mid-level managers (MLMs — managers from two levels below the CEO down to the line managers). Nearly 68% of these large-scale change and innovative efforts failed.

Middle Management 8

Middle Management Management Automotive Pharmaceuticals 8

Joseph Lalonde

MARCH 14, 2018

Regular meditation and all the skills it improves – focus, concentration, mindfulness, patience, stress resiliency, emotional intelligence, and more – has been a massive game changer for me. Your leadership is like a bank account. Your leadership is like a bank account – A healthy leadership tip from @cnieuwhof Click To Tweet.

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

MARCH 22, 2013

That's easier said than done in a world where most product innovations are geared toward the rich. We can take some lessons from Bangladesh, where BRAC is heading full steam into mobile banking with bKash (bikash means "growth" in Bengali), which is now the largest mobile banking provider in the country.

Technology 18

Technology Microfinance Banking Document 18

Harvard Business Review

FEBRUARY 19, 2018

Maybe not, at least according to a wave of media coverage pointing to a dizzying array of service innovations on the horizon. Managers using these forms of automation and others cite customer satisfaction benefits from increased convenience and customization , and from giving customers more control over their own experiences.

Banking 12

Banking Technology Retail Efficiency 12

Harvard Business Review

MARCH 28, 2011

One of my favorite examples involves the backwater bank in which employees would send customers who had complicated problems to the rival bank across the street, rather than try to do anything. In contrast, in companies with high levels of innovation, people take initiative. These principles represent more than management tips.

Banking 18

Banking Entrepreneur Energy Stress 18

Harvard Business Review

MARCH 2, 2017

His bottom line: “For a manager running a nonfinancial business, the proposed reforms to Dodd-Frank are probably a bad trade-off.” The rethink took place in the context of a lot of skepticism (at best) about the banking system, the banking business model, and its contribution to American well-being.

Banking 8

Banking Crisis System Compliance 8

Harvard Business Review

JANUARY 18, 2011

The answer is that the mice become highly stressed and confused, and start to take no actions at all. I was reminded of this dynamic recently when I interviewed managers and key contributors in a hi-tech firm to find out what it would take to accelerate growth. So how can managers and executives break this vicious cycle?

Innovation 14

Innovation Stress Environment Cost 14

Harvard Business Review

AUGUST 7, 2018

Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? An essential second step, and one that I’ve been guilty of not stressing enough with clients, comes with the word “target.”

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

OCTOBER 26, 2016

Sena Aslan, the CEO of FDM Turkey, wished the drive from the Ankara airport to the bank’s largest branch were a bit longer. She had made site visits a hallmark of her short tenure at the company’s helm, because they helped her see how frontline employees were weathering the changes she’d been spearheading across the bank.

Case Study 8

Case Study CEO Banking Agility 8

Harvard Business Review

MARCH 22, 2013

That's easier said than done in a world where most product innovations are geared toward the rich. We can take some lessons from Bangladesh, where BRAC is heading full steam into mobile banking with bKash (bikash means "growth" in Bengali), which is now the largest mobile banking provider in the country.

Technology 8

Technology Microfinance Banking Document 8

Harvard Business Review

APRIL 24, 2017

Research by the Center for Talent Innovation shows that only 73% of highly qualified women who wanted to return to work were able to do so, and just 40% of those landed a regular full-time job. One of the biggest challenges professionals face in the midst of a career transition is managing their brand and how they’re perceived.

Career 11

Career Skills Open-book Long-term 11

Harvard Business Review

JULY 27, 2011

No sooner had Beijing's flame died than the global financial crisis took British debt levels above 60% of GDP, excluding public intervention in failing banks. Rather than panic, London's leaders have been both innovative and fearless in finding ways to "make more from less." Partners were receptive.

Supply Chain 10

Supply Chain Tourism Banking Budgeting 10

Harvard Business Review

OCTOBER 21, 2013

Some innovative companies are connecting data traditionally used by banks to assess the credit score of loan applicants with information ranging from mobile phone usage data to online social media relations data, in order to better and faster assess the creditworthiness of a micro-loan applicant.

Credit Scoring 11

Credit Scoring Diversity Retail Media 11

Harvard Business Review

OCTOBER 20, 2011

He reasoned that if marketers worked on maximizing return on sales, production managers were rewarded for the sales they squeezed out of their physical plant, and finance managers focused on minimizing the amount of equity capital they needed, ROE would take care of itself. Then banking regulations were imposed.

ROE 12

ROE Debt to Equity Ratio Innovation Incentives 12

Harvard Business Review

JUNE 10, 2015

They are not only changing the economics of innovation and operations, they are also pushing the frontier of what’s possible. Complex architectural structures undergo virtual stress tests before concrete is poured. One manager explained this by using the analog of morning traffic. Sponsored by GE Corporate.

Operations 8

Operations Technology Engineering Tools 8

Strategy Driven

AUGUST 17, 2011

Some of the qualities that impact self-awareness are knowing who I am, where I come from, what my strengths are, how well I handle adversities, how well I seek help, and how well I am able to rein in my emotions under stress. Sustainability is part of every professional’s job. The days of the hippie tree huggers are over.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Harvard Business Review

FEBRUARY 13, 2013

But this is only possible if the senior executives of our leading institutions are what Dominic Barton, Worldwide Managing Director of McKinsey & Company, refers to as "tri-sector athletes" — leaders able to engage and collaborate across all three sectors. Build Your Bench Strength Without Breaking the Bank. Transferable skills.

Globalization 9

Globalization Career McKinsey Strategic Planning 9

Harvard Business Review

APRIL 5, 2018

We’re now entering a new era of innovation , one that the model doesn’t quite fit, and we will have to develop new approaches to build the future. Back east, established firms worked with big banks to launch new enterprises. No innovation strategy fits every problem , so we need to keep expanding the toolbox.

Technology 8

Technology Venture Funding Venture Capitalist Entrepreneur 8

Harvard Business Review

APRIL 6, 2016

For example, China dumping steel in India puts the entire industry in stress, leading to a large problem on loan defaults to government-owned public sector banks. Financial planning is no longer a once-a-year event in modern business, so it shouldn’t be in government either. This needs an immediate response.

Budgeting 8

Budgeting Cost Globalization Sharpe 8

Harvard Business Review

DECEMBER 14, 2012

I had just finished a guest lecture on business and innovation at Parson's School for Design , and a particularly attentive front-row audience member kicked off question time with the curliest one of the day. Another consultant said, "I'd love to leave the stress behind, but I don't think I'd be good at anything else."

Career 10

Career Golden Handcuff Short-term CEO 10

Harvard Business Review

OCTOBER 9, 2015

In the second , Wall Street is capturing value rather than creating it; as economist Tyler Cowen once put it : “It’s as if the major banks have tapped a hole in the social till and they are drinking from it with a straw.” ” Both stories contain some truth, as a forthcoming study of activist hedge funds demonstrates.

Hedge 8

Hedge Finance Short-term Document 8

Harvard Business Review

DECEMBER 1, 2015

The goals vary, but this is the first time in history that every country will agree to manage its emissions. This is not a minor problem; 4 degrees could be catastrophic , the World Bank says , with significant risk of great suffering, extreme heat waves, declining food stocks, and severe economic costs. For example, the U.S.

Conference 8

Conference Supply Chain Commitment Energy 8