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Reskilling the Future of Work

HR Digest

In a recent McKinsey Global Survey on the future of workforce needs, nearly nine in ten executives and managers say their organizations either face skills gap already or expect gaps to develop within the next five years. According to McKinsey, AI and automation will displace between 400 million and 800 million individuals by 2030.

McKinsey 134
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Playing the Long Game: The Employee Retention Process in HR

HR Digest

The World Bank has projected a 9 million skilled and semi-skilled ICT workers shortage to affect Indonesia between 2015-2030. While it can feel like a localized issue, such market changes are just as possible in U.S. industries and it emphasizes the importance of the retention process in HR.

Process 59
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The Dangers of Digital Protectionism

Harvard Business Review

Many governments are currently rethinking their policies regarding cross-border data flows. Although cross-border data flows grew 45x between 2005 and 2014, according to a McKinsey analysis , events since 2014 have pushed the pendulum to swing away from unconstrained data globalization. What Policy Makers Should Consider.

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Look Beyond Your "Social Media Presence"

Harvard Business Review

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. Integration. into the core.

Media 9
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Don’t Let Data Paralysis Stand Between You and Your Customers

Harvard Business Review

To open a bank account today, for instance, a typical customer embarks on a multichannel journey: researching online; downloading an application; speaking to a call center agent; linking brokerage accounts; visiting a branch; and installing the bank’s mobile app. For more see the HBR article, “The Truth About Customer Experience” ).

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Greece and Its Misguided Champions

Harvard Business Review

Greece was seen as an exemplar of a country under assault, victim of the waning European sense of cohesion and social justice, and of ineffectual, neoliberal policies. It is too easy to view the Greek mess as a case of austerity policies gone berserk. Framing this as a case of a small country defying the bullies misses the point.

Crisis 8
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We Need to Move Beyond the Employee vs. Contractor Debate

Harvard Business Review

The options for getting work done — beyond regular full-time employment — are increasing and, in a world of constant change, we should be asking not simply whether a worker should be categorized as an employee or a contractor but whether regular full-time employment is really the only way to deliver high pay and marketable skills.