Michael Lee Stallard

DECEMBER 9, 2010

Research from two well-respected organizations makes it clear that we have a big collective blind spot that’s dragging down productivity, innovation and economic performance. All the Six-Sigma, Lean, benchmarking and metrics in the world won’t help us lead people if we fail to recognize these realities.

Leadership 400

Leadership Six Sigma Competitive Advantage Consensus 400

N2Growth Blog

DECEMBER 16, 2023

Concurrently, a culture of continuous learning and improvement and an open-minded approach to change can catalyze efficiency, spark innovation, and enhance competitiveness. Essentially, they serve as the guiding light, steering the organization toward its goals and objectives. However, more is needed to paint the complete picture.

Compliance 235

Compliance Efficiency Ethics Metrics 235

Harvard Business Review

MARCH 8, 2016

This has big implications for businesses, entrepreneurs, and innovators seeking growth beyond their home markets: there just isn’t a one-size-fits-all app or approach to building scale in the global digital economy. The ASEAN region is an example of how benchmarking works. A Case Study of Digital Catch-up in the ASEAN.

Benchmarking 8

Benchmarking Policies Globalization Long-term 8

HR Digest

NOVEMBER 9, 2021

Our goal is to work shoulder to shoulder with each other to drive missionary change. . And they should prioritize doing so, as real data shows diversity of thought and perspective drives innovation and has a meaningful impact on invention, engagement and the bottom line. Can you give a specific example?

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

Our goal is to work shoulder to shoulder with each other to drive missionary change. . And they should prioritize doing so, as real data shows diversity of thought and perspective drives innovation and has a meaningful impact on invention, engagement and the bottom line. Can you give a specific example?

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

SEPTEMBER 10, 2012

We are often asked whether the best way to structure for innovation is top-down or bottom-up. Bottom-up approaches work well for incremental (keeps you in the game) innovations. Breakthrough (changes the game) innovations, contrary to popular belief, need a top-down approach. The answer is both, but it depends.

Process 15

Process Innovation Stage-Gate Net Present Value 15

Harvard Business Review

JULY 5, 2011

a Boston-based innovation management collaborative. Your organization won't innovate productively unless some underlying factors are in good shape. A compelling case for innovation. Unless people understand why innovation is necessary, it always loses to core business or the performance engine in the battle for resources.

Critical Success Factor 15

Critical Success Factor Innovation Stage-Gate Succession 15

HR Digest

JUNE 24, 2023

In this comprehensive guide, we will explore the concept of what HR analytics is, the benefits of HR analytics, HR analytics metrics and how it can transform businesses. Instead of relying on intuition or anecdotal evidence, HR professionals can use data to make informed choices that align with organizational goals.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

JUNE 12, 2015

The CEO knew I was a fan of passion-fueled innovation and thought he had a story I’d find inspiring, hence the call. By most of these metrics, the care compared well with others in the industry — but this wasn’t showing up in the overall satisfaction scores. A year earlier he had taken up his new post at Lakeland.

Innovation 8

Innovation CEO Benchmarking Airlines 8

Harvard Business Review

DECEMBER 17, 2014

How much does your company need to invest in innovation? That could be any number of metrics — revenues, profits, total return to shareholders, or some combination — but for purposes of this discussion we’ll focus on revenues.). You can also use publicly available industry benchmarks.

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Harvard Business Review

OCTOBER 29, 2012

The reality is that many of them are unable to take such basic steps as setting achievable benchmarks, removing underperformers, collecting useful data, or offering coherent bonus schemes to motivate employees. At our web site , you can quickly benchmark your organization by country and industry on a management-scoring grid.

Management 8

Management Benchmarking Short-term Incentives 8

HR Digest

JANUARY 19, 2023

We have done this based on international standards, and we use those tools and benchmarking to help shippers identify ways to reduce their emissions. Through a combination of efficiency projects and the use of renewable energy, we are on pace to reach our carbon emissions goal ahead of schedule. Within C.H.

Supply Chain 109

Supply Chain Human Resources Diversity Transportation 109

Harvard Business Review

DECEMBER 9, 2015

Benchmarking seems to assure leaders that as long as their organization’s performance is 50% of the national average or better, things are okay. Once you know that zero is the goal, you will realize that achieving it is unlikely in your current system. Define the goal. It involves several steps: Begin with one unit.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

FEBRUARY 13, 2017

I talked with Rita McGrath, a professor at Columbia Business School, who together with Ian MacMillan, of the University of Pennsylvania’s business school, developed this classic methodology for planning innovation. ” Step 2: Do benchmarking. Where Did Discovery-Driven Planning Originate? How many salespeople do you need?

Planning 9

Planning Benchmarking Project Competitive Advantage 9

Harvard Business Review

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. That process was quickly fixed — and illuminated the pathology of valuing productivity metrics divorced from UX.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

DECEMBER 13, 2012

Its goal was to promote greater sharing of ideas, information, best practice and innovative processes. One winning finance group promoted an Excel macro that helped business units more easily calculate a key performance metric; an HR group from one division "stole" and repurposed the online 360 degree job review process from another.

Incentives 8

Incentives Tools Benchmarking Innovation 8

Harvard Business Review

FEBRUARY 16, 2016

While this metric was without question the top priority, recruiters performed way below expectations in this area. They innovate to meet the demands of the business. But beware of overreaching for the sake of innovation, which can distract from core recruitment work. That’s simply unacceptable.

Class 8

Class Benchmarking Quality Agility 8

Harvard Business Review

JANUARY 22, 2018

At the same time, our prediction is that AI will also lead to a greater emphasis on the “soft” elements of leadership — the personality traits, attitudes, and behaviors that allow individuals to help others achieve a common goal or shared purpose. ” Adaptability.

Leadership 8

Leadership Short-term Agility Emotional Intelligence 8

Harvard Business Review

APRIL 28, 2015

But we’d speculate that Fitbit could do just as well at coaching you through your personal health goals by logging the reading on the minute and storing 1/60th of the data. FedEx isn’t in the business of optimizing supply chain activities using global benchmarks.

Business Model 8

Business Model System Management Supply Chain 8

Harvard Business Review

APRIL 27, 2015

Can you think of any business topic that’s been hotter for longer than innovation? In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. And yet when it comes to innovation, the gap between aspiration and accomplishment seems as big as ever.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. Big, strategic goals evolve into score improvements and incrementalism instead of gleaning useful insights that allow change with confidence. So where does it all go wrong?

Attrition 10

Attrition Metrics Net Present Value KPI 10

Harvard Business Review

SEPTEMBER 24, 2013

That breakthrough is value-based care, the goal of which is to lower health care costs and improve quality and outcomes. The goal of value-based care is to fix that. One-year contracts hold our doctors accountable, with yearly performance reviews that include each doctor’s quality metrics, clinical outcomes, and research.

Health Care 9

Health Care Supply Chain Cost Quality 9

Harvard Business Review

OCTOBER 22, 2015

The charter for the Orthopedic Project specified the project goals: determine the relevant quality-outcome metrics, use TDABC to identify the resources used and their costs for the existing treatment pathways, and pursue opportunities to improve the value of care delivered. Test process-improvement suggestions.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

OCTOBER 12, 2015

In addition, the DFHCS specifies a standardized minimum data set of quality measures, thereby giving care groups an incentive to adopt innovations and to reallocate tasks so that providers each do the work that best matches their qualifications. It fostered transparency through use of electronic health records.

Health Care 8

Health Care Insurance Quality Porter 8

Skip Prichard

JULY 26, 2021

What are the most innovative companies doing to position themselves? Most established companies focus on short-term financial metrics geared towards shareholder returns. They are only focused on metrics such as revenue per employee and profit per sale. Rule the World. How is extreme consolidation changing global business?

Disintermediation 130

Disintermediation Cost-Benefit Analysis Short-term Long-term 130