Eric Jacobson

FEBRUARY 5, 2024

This book is the result of what we have learned teaching leadership and business acumen classes to rising and senior leaders at Fortune 500 companies for twenty years,” share authors Nathan Kracklauer and Bjorn Billhardt. When we're in a book club, we get that social validation. Whew, I thought I was alone, but I'm not" is comforting.

Skills 114

Skills Cooper Books Benchmarking 114

N2Growth Blog

DECEMBER 13, 2010

If you’re looking to benchmark your leadership ability the following self examination will give you a baseline to build from. If you check your ego at the door and give a thoughtful, introspective evaluation of your ability, it is likely that you’ll learn something about your leadership abilities or lack thereof.

Blog 366

Blog Leadership Benchmarking Tactics 366

N2Growth Blog

OCTOBER 27, 2019

This may sound harsh, but the truth often is… I’ve witnessed far too many people in positions of leadership that wouldn’t recognize an opportunity if it hit them squarely in the face. If you cannot recognize, attract, and acquire opportunity you should not be in a leadership position. Click To Tweet.

Due Diligence 167

Due Diligence Metrics Competitive Advantage Rogers 167

Strategy Driven

FEBRUARY 6, 2015

They use the term ‘metrics’ out of context. Their metrics are arbitrary, and they jerk the chains of sellers with figures that are unsubstantiated. Metrics are easily skewed and do not reflect the overall customer satisfaction. It applies to service industries and manufacturing operations. Customer retention.

Quality 50

Quality Metrics Strategic Planning TQM 50

HR Digest

MARCH 22, 2022

The COVID-19 pandemic is proving to be one of the most difficult leadership tests of company executives around the world. It is important to see where you are when it comes to metrics. Once you have the whole demographics of your organization, you can set benchmarks and metrics for the future goals in DEI that you want to achieve.

Diversity 52

Diversity Metrics Benchmarking Education 52

Tanveer Naseer

FEBRUARY 12, 2013

Delivering on this promise has been a challenging activity that many leaders grapple with when measuring digital marketing benchmarks for success. Regardless of how it’s asked, “are we earning a return for our digital dollars” is a “hot button” marketing question poised by leaders, management and operating staff.

CPA 273

CPA Organization Succession ROI 273

Six Disciplines

JANUARY 31, 2011

"We're experiencing double-digit growth and as a result, we need an executive coaching program like Six Disciplines to help us manage this growth profitably and to keep us on track and focused on the most important tasks. " ~ Randy Joseph, VP of Sales and Operations, Laminate Technologies.

Executive Coaching 101

Executive Coaching Execution Six Sigma Benchmarking 101

N2Growth Blog

DECEMBER 16, 2023

Understanding the Concept of Governance Excellence Governance excellence refers to the strategic oversight conducted by a company’s board of directors that ensures ethical, sustainable, and profitable organizational operations. The strength of governance can be significantly amplified with the employment of a dedicated leadership team.

Compliance 235

Compliance Efficiency Ethics Metrics 235

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. We believe in giving people a chance, and we work to make this so, particularly in the urban core.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. We believe in giving people a chance, and we work to make this so, particularly in the urban core.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

SEPTEMBER 10, 2012

It tends to be short-term, uses familiar (traditional) metrics and development systems like Stage Gate. Incremental innovations can be managed at the operating levels where the people know the customers/consumers best and decisions can be made in a more consensus-driven way with input and agreement between all stakeholder functions.

Process 15

Process Innovation Stage-Gate Net Present Value 15

Harvard Business Review

MAY 25, 2017

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. Corporations are now taking a further step beyond objective metrics, which can be financial and nonfinancial, to include subjective measures — tagged as “soft.”

TSR 9

TSR Banking Committee Incentives 9

N2Growth Blog

APRIL 28, 2014

By now, we all know that leadership is tough, hard, exciting and demanding. Leading organizations and teams to respond using the best tactical approach will determine if the organization can really deploy the needed projected force with the ability to move freely by means of sufficient sustainability for prolonged operations.

CEO 393

CEO Succession Tips How To 393

Joseph Lalonde

OCTOBER 6, 2016

Catalyst is a gathering of leaders to hear from some of the best and brightest in leadership. The leadership is in the hands of the students. Then there’s 8 guys who are responsible for the operation of the school. They’re learning leadership and community. Father Leahy : The kids run the school day-to-day.

Benchmarking 192

Benchmarking Learning-by-Doing Metrics Blog 192

Harvard Business Review

AUGUST 9, 2016

But just as rental houses are often given minimal maintenance, leaders of acquired firms brought in only the minimum leadership necessary. In phase three, PE firms are not simply holding companies waiting to dispose of the property, nor are they operating companies seeking to integrate their acquisitions into an existing business.

LBO 8

LBO Restructuring Real Estate Leveraged Buy-out 8

Harvard Business Review

JUNE 13, 2018

Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). consume more of leadership’s time (41%–60% of their time, on average, as compared with 20%–40% for other reorgs). What ensures that M&A-driven reorganizations are successful?

Succession 9

Succession How To Resistance Benchmarking 9

Harvard Business Review

DECEMBER 9, 2015

Benchmarking seems to assure leaders that as long as their organization’s performance is 50% of the national average or better, things are okay. They chose Fremont because it was in the thick of the market changes and had outstanding physician leadership. Create a core team.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

SEPTEMBER 26, 2011

Caterpillar , for example, publishes its dealer sales statistics by region each month, while the Spanish bank Santander puts out a newsletter with key operating results and commentary. In response, several pension funds and SWFs have begun or expanded the use of absolute return benchmarks in their equity strategies. "It

Long-term 8

Long-term CEO Short-term McKinsey 8

Harvard Business Review

OCTOBER 10, 2013

Because the new data analytics horizons typically span a range of functions, including marketing, risk, and operations, the C-suite evolution may take a variety of paths. Like any new business opportunity, data analytics will underdeliver on its potential without a clear strategy and well-articulated initiatives and benchmarks for success.

Chief Financial Officer 8

Chief Financial Officer Information Technology Metrics CFO 8

Harvard Business Review

MAY 5, 2016

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. Cable companies enviously and despairingly benchmark Netflix and Amazon to learn how they quasi-autonomously cultivate subscribers and binge viewers.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

N2Growth Blog

JANUARY 13, 2011

Deliverables, benchmarks, deadlines, and success metrics must be incorporated into the plan. Champion : Senior leadership must champion any new idea being adopted. " Regards, Leadership Freak Dan Rockwell [link] Bob MacNeal Mike, Thanks for this helpful post. The initiative should have a beginning, middle and end.

Blog 413

Blog Innovation Brand Strategic Planning 413

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Franchising 14

Franchising CEO Business Model Strategy 14

Harvard Business Review

AUGUST 5, 2014

To have the influence to help set business strategy for the company, CMOs need to translate customer insights into terms meaningful to senior leadership. Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

AUGUST 10, 2018

Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. One of its business units, Fieldglass, provides insights and benchmarks to customers on external workforce management.

Benchmarking 8

Benchmarking Software B2B GAAP 8

Harvard Business Review

DECEMBER 17, 2014

That could be any number of metrics — revenues, profits, total return to shareholders, or some combination — but for purposes of this discussion we’ll focus on revenues.). Our work with dozens of companies teaches us that individuals on the leadership team often have very different targets in mind.

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Harvard Business Review

OCTOBER 22, 2015

Each Mayo Clinic value-improvement project must: gain senior leadership support, including an approved charter. Gain senior leadership support. The team also analyzed patient-pain scores during the hospital stay and attempted to access data on patient-reported pain and functionality, both pre-and post-operatively.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

SEPTEMBER 24, 2013

One-year contracts hold our doctors accountable, with yearly performance reviews that include each doctor’s quality metrics, clinical outcomes, and research. Military Leadership Lessons for Training Doctors. Health Operations' Redefining the Patient Experience With Collaborative Care.

Health Care 8

Health Care Supply Chain Cost Quality 8

Harvard Business Review

APRIL 27, 2015

Comprehensive innovation metrics. Historical benchmarks are of limited value when a product has no antecedents, and it’s hard to pin down the future value of an idea that exists only as a concept. Balance: the mix of different types of innova­tion (product, service, pricing, distribution, operations, etc.);

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

MAY 18, 2017

I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them. Great leadership is extraordinarily difficult.

Management 8

Management Balanced Scorecard NPV Article 8