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It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

” One quote that never seems to be mentioned is this follow up in 1995, where Michael Hammer said: “In Reengineering the Corporation , we estimated that between 50 and 70 percent of reengineering efforts were not successful in achieving the desired breakthrough performance. Is the 70% Failure Rate a Myth? by Jason Little.

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Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Air Products, Nokia, and Shell, among others, followed this advice and created top-level process owners.

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