Remove Blog Remove Champy Remove Follow-up Remove Management
article thumbnail

It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

You don’t have to be in or near the field of change management long before you hear a daunting statistic: 70% of change initiatives fail. It’s mentioned in passing as a fact in most change management books and articles nowadays. Is change management challenging? A few have been utter failures.

Kotter 143
article thumbnail

Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Air Products, Nokia, and Shell, among others, followed this advice and created top-level process owners. And they succeeded wildly.

Process 15