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Deming’s Ideas in Action: Trader Joe’s Culture

Deming Institute

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog. An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. We can learn both from organizations intentionally applying Deming’s ideas and those that are not necessarily doing so.

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Deming’s Ideas in Action: Trader Joe’s Culture

Deming Institute

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog. An understanding of Deming’s System of Profound Knowledge provides new lenses * to view the world. We can learn both from organizations intentionally applying Deming’s ideas and those that are not necessarily doing so.

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Why Dr. Deming’s Work is So Important to Me

Deming Institute

Edwards Deming. I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I do remember my statistics professor saying something in class, in early 1994, right after Dr. Deming passed away. Why had I heard of Dr. Deming?

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Statistical Techniques Allow Management to do a Better Job

Deming Institute

In this post I discuss another wonderful paper by Dr. Deming. Edwards Deming Institute makes this paper, and many more, available on our website. Edwards Deming, 1954: For all four groups of people [management, statistical administration, research, front-line workers], the statistical method is more than an array of techniques.

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Adaptation of the 14 Points to Medical Service

Deming Institute

Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Deming included their work in Out of Crisis, pages 201-202: 6. Provide operational definitions of all jobs. Restructure training. Develop the concept of tutors. Develop the concept of tutors.

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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Innovation and experimentation become organizational values. Field operations are decentralized into four areas of the city – central, south, east, north and west. Operating the department based on the Principles of Quality Leadership. This is his fourth book on improving policing and he authors a blog: Improving Police.