RapidStart Leadership

JULY 6, 2017

To be re-active is to automatically react to the stimuli around you, the same way that gunpowder explodes, or your leg kicks out when the doctor taps your knee with his little hammer. Build in some operating space. There’s no thought involved. It just happens. All too often, human reactions to conflict can be counter-productive.

Covey 125

Covey Hammer Construction Chemicals 125

Deming Institute

OCTOBER 29, 2018

In a timeframe in which mating parts in this car plant could not be assembled without hammers, Pipp directed his staff to purchase competitors cars and take them apart. ” Shocked by the results, he instructed the team to repeat the assembly operation. ” The remaining parts required mallets to assemble.

Deming 31

Deming Compliance System Engineering 31

You're Not the Boss of Me

NOVEMBER 21, 2010

There is a proverb that says, “ If the only tool you have is a hammer, everything looks like a nail&#. This speaks to the dangers of clinging to, and operating from, narrow perspectives. In organizations, we have this tendency to create silos of operation where people make decisions based only on their own needs.

Learning Organization 56

Learning Organization Senge Organization Learning-by-Doing 56

Strategy Driven

FEBRUARY 9, 2015

The receptionist or telephone operator. Return on using voice-of-customer in YouTube, blog, and Facebook video posts. Provide specific and customized empowerment service training for everyone in the company (what is EACH employee allowed to do and say to a customer?). Ship an order error free and backorder free.

ROI 50

ROI Customer Loyalty Airlines Loyalty 50

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. He did not believe the results and instructed the team to repeat the assembly operation. Thomas Johnson, for what their thinking contributes to my evolving theory of how Toyota operates.

System 74

System Productivity Products Deming 74

Chris Brady

FEBRUARY 8, 2010

Government is like a sledge hammer. and a Winner Announced Blog powered by TypePad Member since 09/2007 Author Chris Bradys Leadership Blog Chris Bradys Home Page Chris Bradys Rascal Tweets Chris Bradys FaceBook Chris Bradys YouTube Chris Bradys Fan Page-Rascal Nation Chris Brady on LinkedIn Having trouble reading this image?

Politics 77

Politics Blog Travel Letter 77

Harvard Business Review

JANUARY 7, 2011

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. These companies kept top-management attention on critical processes and KPIs. And they succeeded wildly. from 2004 to 2007.

Process 15

Process Champy Competitive Advantage Hammer 15

Harvard Business Review

NOVEMBER 1, 2012

But while field organizing is essential in this closely contested race, the groundwork has been laid over many months by the campaigns' digital operations. But it's clear that online operations have become so central to political success, everyone has to play: Romney simply cannot afford to cede the advantage and focus elsewhere.

Media 8

Media Marketing Politics Hammer 8