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Expecting the Unexpected: Meet Unpredictability with Agility and Adaptability

The Practical Leader

JANUARY 11, 2023

I’ve published many blogs and articles on the dangers of forecasts and predictions. Harvard Business School professor, James Heskett, poses a vital question in “Should Managers Bother Listening to Predictions?” A major focus of my writing and leadership/culture development career has been dealing with change.

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Agility Heskett Armstrong Uncertainty 69
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shorts.005 | Cycle of Success Spiral

LDRLB

MAY 19, 2011

Employees and customers in these situations appear to be playing a key role in a cycle of success spirals (Heskett et al., This post originally appeared on Positive Organizational Behavior. Bret blogs about leadership, followership, and social media at his website Positive Organizational Behavior.

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Heskett P&L Customer Loyalty Succession 96
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