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How To Manage Poor Performance

LDRLB

At some point in your career as a manager, you’re going to have to manage a poor performing employee. Edwards Deming, the legendary organizational psychologist. Deming had a principle he called the 85/15 rule. As Deming liked to say “A bad system will beat a good person every time.”.

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Four Day Seminar with Dr. Deming Videos

Deming Institute

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. Edwards Deming presenting the Red Bead Experiment. Edwards Deming presenting the Red Bead Experiment.

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Fond Farewells: Remembering Bill Latzko, Tom Nolan, and Bill Ratcliff

Deming Institute

Dear Deming Community, Please join us in honoring the lives of these three men, who made countless contributions to the Deming community and society at large. A chemical engineer by training, Dr. Latzko spent most of his career in quality control as a manager, consultant, and educator. May they rest in peace.

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2011 ASA Deming Lecture by Roger Hoerl – Need Any Country be Poor?

Deming Institute

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.

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Fond Farewells: Remembering Bill Latzko, Tom Nolan, and Bill Ratcliff

Deming Institute

Dear Deming Community, Please join us in honoring the lives of these three men, who made countless contributions to the Deming community and society at large. A chemical engineer by training, Dr. Latzko spent most of his career in quality control as a manager, consultant, and educator. May they rest in peace.

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Educate New Managers on Their New Responsibilities

Deming Institute

Far too often companies promote employees into management positions and expect them to fulfill the obligations of their new position without helping prepare them to meet their new responsibilities. Managing a software development team is a completely different job from being a great software developer.

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Two Tweets & A Blog

Deming Institute

Edwards Deming. It also begs another question, “If the Japanese so easily understood what Deming was saying, why is it still so difficult for people in western societies to understand?”. In today’s world “Understanding Relationship’s” might be an easier way for us westerners to understand what Deming was trying to tell us.

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