The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics
Strategy Driven
FEBRUARY 6, 2015
It is a mindset that permeates organizations from top-down as well as bottom-up. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. Research shows the by-product costs of poor quality are high for any business, up to 40 percent. Faster innovation.
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