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Establishing Forums to Build a Quality Oriented Culture

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. Constant communication (from top to bottom and vice versa) is the only way to answer these critical questions and keep people engaged in excellence.

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

It is a mindset that permeates organizations from top-down as well as bottom-up. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. Research shows the by-product costs of poor quality are high for any business, up to 40 percent. Nonconformance is costly.

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