The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics
Strategy Driven
FEBRUARY 6, 2015
It is a mindset that permeates organizations from top-down as well as bottom-up. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. It applies to service industries and manufacturing operations. Paying attention to quality can realize: Lower operating costs.
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