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Our Top Website Plugins for Shopify Sites

Strategy Driven

Yotpo: Boost Customer Reviews and Loyalty Yotpo is your go-to plugin for customer reviews and ratings. ReferralCandy: Leverage the Power of Referral Marketing Turn your customers into brand advocates with ReferralCandy. Smile.io: Foster Customer Loyalty with Rewards Programs Smile.io

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Biotech Boom: Executive Search Strategies in Life Sciences

N2Growth Blog

Also critically important is developing a compelling employer brand and value proposition that will help ensure the differentiation start-ups attract top talent, even in a competitive job market. FAQ What is executive search in the life sciences industry?

Execution 437
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Customer Service Mistakes Your Business Might Be Making

Strategy Driven

Treating customers the right way is often the difference between getting good reviews and earning brand loyalty, and consumers avoiding your company altogether. A FAQ page is a common feature on company websites, as are user manuals, buying guides, and videos. The trouble is, no business is perfect, and mistakes are often made.

FAQ 50
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Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business Review

Lafley, who at the time was CEO of the world’s largest advertiser, Procter & Gamble, introduced a marketing concept he called “the moment of truth” for building brand loyalty. Yet it’s important for brands to remember this is not the end of the journey for the customer.

Retail 9
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What's New About Serving Customers (and What's Not)

Harvard Business Review

Make sure that the first impulse of customers is to reach you directly, by offering "chime in" feedback forms throughout your website; direct chat links for when your FAQ's fail to assist; and an easy way to reply directly to every corporate email you send out. Customers expect companies to share their burdens. So, what hasn't changed?

FAQ 15