article thumbnail

What Not to Do When Business Sours

In the CEO Afterlife

Having come out of a consumer goods background, I’ve seen many a case of cuts to the advertising budget. Fortunately, in the social media world, massive budgets aren’t required to engage consumers. Yet, in cases where budgets are already small, there’s strategic risk to cutbacks. Those who can’t do this are not leaders.

article thumbnail

The Best Morale Boost $3 Million Can Buy

Harvard Business Review

“There were catchphrases that had to be hammered into the head of the employees, just like advertising does to the general public.” Patterson, who became a mentor. .” Industrial musicals weren’t merely about camaraderie and a few chuckles. Patterson fired a certain Thomas J.

Morale 8
article thumbnail

The 5 Requirements of a Truly Innovative Company

Harvard Business Review

In our experience, it can take several months for a company to hammer out its defini­tion of innovation. Leadership: the percentage of executive time that gets devoted to mentor­ing innovation projects, and 360-degree survey results that reveal the extent to which execu­tives are exhibiting pro-innovation behaviors.