Harvard Business Review

MAY 22, 2018

Believe it or not, bureaucracy was once a progressive innovation. Its hierarchical authority, specialized division of labor, and standard operating procedures enabled companies to grow far larger than they had ever been. The German sociologist Max Weber famously praised bureaucracy’s rationality and efficiencies.

Bureaucracy 9

Bureaucracy Agility Energy Constraint 9

Harvard Business Review

APRIL 25, 2011

Nokia's inability to field a credible response to the launch of the iPhone in 2007 and Google's Android operating system in 2008 has precipitated a freefall in its share price. By 2000, Motorola's global market share had collapsed from 45% to 15%, while Nokia's had grown to a market-leading 31%.

Supply Chain 15

Supply Chain Long-term Brand Early Adopters 15

Harvard Business Review

JUNE 2, 2014

You have front-line employees who create what you sell or who deal directly with customers: software developers, sales reps, call-center staffers, and so on. You also have support staff, including the people in marketing, finance, HR, and other functions. How can they serve the customer when they’re burdened with so much bureaucracy?

Cost 10

Cost Span of Control Management Bureaucracy 10

Harvard Business Review

FEBRUARY 13, 2012

Not so long ago, businesses were merely expected to conform to the laws and regulations of the countries in which they operated. But as business became more global, spreading to emerging and developing markets in pursuit of cheap resources and labor, corporate leaders entered countries with weak institutions, bureaucracy and corruption.

Globalization 13

Globalization Bureaucracy Efficiency Ethics 13

Harvard Business Review

JUNE 17, 2015

This seems to be a key question on the minds of not just marketers, but company strategists these days. This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. The Future of Operations.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

DECEMBER 6, 2016

This means self-driving cars have shifted from a period of wild experimentation directly to market adoption — what Paul Nunes and I describe in our 2013 HBR article as “big bang” disruption. legal system is already having trouble keeping up with the pace of developments in transportation. traffic deaths.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

MARCH 2, 2015

In 2012, Congress gave the FAA until 2015 to develop rules for military, commercial, and privately-owned drones to operate in U.S. Drone operators will be regularly required, for example, to pass a written test, but won’t, as rumored, need to obtain a pilot’s license. In Washington, business as usual. Both the U.K.

Transportation 8

Transportation Proposal Technology Press Release 8

Harvard Business Review

MARCH 8, 2012

Instead of a byzantine maze of programs and bureaucracies, government's myriad responsibilities and customers can be seen as a series of markets that can be shaped to cultivate very different, less expensive — and ultimately more effective — ways of supplying public services. At $500 billion annually, the U.S.

Disruptive Innovation 12

Disruptive Innovation Health Care Innovation Business Model 12

Harvard Business Review

MAY 12, 2015

Product developers brainstorm use cases and interview consumers to envision how they’ll interact with a product. Once you’ve started to develop empathy as a skill, you can make it integral to the work you do. Gerstner called his listening tour Operation Bear Hug.

Film 8

Film Bureaucracy Influence Brainstorming 8

Harvard Business Review

FEBRUARY 26, 2016

The result is the reconstitution or destruction of industries, creation of new market spaces, and reshaping of old industry ecosystems. For example, GE has created a digital platform in the energy sector that its own and third-party software developers can write applications to. Make the tough calls on people.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

FEBRUARY 24, 2011

Buffett prefers to accept the visible costs of "a few bad decisions" than incur "the invisible costs of stifling bureaucracies." In 2009, he confessed to developing an ill-conceived plan to market GEICO credit cards and also failed to rein in NetJets' debt, which had soared to $1.9 He annually reports on his own mistakes.

Letter 14

Letter P&L Net Present Value Insurance 14

Harvard Business Review

APRIL 26, 2016

” This is a framework I have developed over the course of 35 years of working with and doing research in corporations around the world. And yet without Box 2, organizations don’t truly transform; they persist in limiting ways of operating. Now it’s less than 15 years. So, how do you build Box 2 muscle?

Company 8

Company Welch Bureaucracy Innovation 8

Harvard Business Review

MARCH 24, 2016

We confirmed this observation by developing a database of all public companies in the global stock markets and tracking their performance over 25 years. At the extreme, your company becomes an out-of-touch bureaucracy where power shifts to corporate offices and to people who may never have served a customer or made a product.

Company 8

Company Venture Capitalist Long-term Hotels 8

Harvard Business Review

MAY 19, 2015

The group also focused on specific pillars upon which the regime’s power rested —such as the media, bureaucracy, police, and military— to target their efforts. Otpor also developed a clear doctrine of values. Rather than merely spouting a vague set of slogans, the group developed an explicit guide for action.

Management 8

Management Bureaucracy Sharpe Consensus 8

Harvard Business Review

MAY 23, 2017

It was clear to me then that the Defense Department would need to keep pace with the dramatic changes — many of them technological — reshaping the economy, the labor market, and human resource management. Developing Talent. Attracting Talent. As any employer knows, recruitment is just the first step to talent management.

Talent Management 8

Talent Management Learning-by-Doing Advertising Training 8

Harvard Business Review

APRIL 10, 2013

I met Slovenian entrepreneur, Sandi Cesko, in 2007 when his Ljubljana -based multi-channel retail operation, Studio Moderna , had about $70 million in sales. Real entrepreneurs don''t mind paying taxes, so develop a clear, right-sized and strictly enforced tax system. Even better. Taxes per se do not hinder entrepreneurship.

Entrepreneur 8

Entrepreneur IPO Incentives Venture Capitalist 8

Strategy Driven

OCTOBER 11, 2013

Business development. Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. Along the way, many defective tires hit the market, subsequently causing SUV rollovers, damage and, in some cases, deaths. Running the business. Body of Knowledge. The Big Picture.

Crisis 73

Crisis Crisis Management Retail Budgeting 73

Strategy Driven

NOVEMBER 2, 2012

Business development. Adjustments must be periodically made to target markets, definition of terms and modification of strategies. Growth, defined as increasing revenues each year (rather than improving the quality of company operations). Doing the things necessary to assure revenue (billings, sales, add-on’s, marketing).

Strategic Planning 91

Strategic Planning Budgeting Planning Competitive Advantage 91

Harvard Business Review

JULY 8, 2014

A few years ago one of the most vexing questions for marketing executives was whether big corporations were going to have to do what Bharti Airtel had done. Airtel’s move quickly transformed the mobile-phone market in India as other telecomms followed suit. Now, by “hierarchy” I don’t mean a stifling bureaucracy.

Technology 8

Technology Marketing Outsourcing Supply Chain 8

Harvard Business Review

JUNE 15, 2017

General Motors, once the world’s largest car maker, has decided to stop selling vehicles in India by the end of 2017, since it considers its India operation to be not profitable. 1 — Consistent Leadership Over Time Matters in This Market. India is a complex country and has a unique mix of Asian and Western values.

CEO 9

CEO Long-term Short-term Mass Marketing 9

Harvard Business Review

SEPTEMBER 5, 2016

Yet there’s compelling evidence that bureaucracy creates a significant drag on productivity and organizational resilience and innovation. By our reckoning, the cost of excess bureaucracy in the U.S. Operating decisions are almost entirely decentralized. Here’s the arithmetic. trillion, of which the non-U.S.

Cost 8

Cost Bureaucracy GDP Management 8

Strategy Driven

JUNE 22, 2012

Business development. This is not written to take swipes at responsible branding, marketing and advertising. Branding is a sub-set of marketing, which is a sub-sub-set of corporate strategy. Cause-related marketing materials. Running the business. Body of Knowledge. The Big Picture. Self-promotional brochures.

Brand 56

Brand Analysis Advertising Software 56

Harvard Business Review

JULY 5, 2011

By 2007, the Internet had radically changed the social and economic landscape in the developed world. However, the Internet was (and still is) making slow progress in the developing world. There are many risks and unknowns that come along with introducing a novel technology-based service to a developing world population.

Strategy 14

Strategy Short-term Price Bureaucracy 14

Harvard Business Review

MARCH 2, 2016

The economy we’re operating in today may have been built to serve corporations, but not many corporations are doing well in the digital environment. Even the apparent winners are actually operating on borrowed time and, perhaps more to the point, borrowed money. Old ways of doing things are replaced by better ones.

Technology 8

Technology Short-term Long-term Creativity 8

Harvard Business Review

APRIL 9, 2018

Top 10 Operational Impacts of the GDPR (IAPP). GDPR also bears more than a hint of the kind of protectionism that has featured prominently in EU technology policy since the 2015 release of the plan for a “Digital Single Market,” including recent announcements of new taxes for U.S.-based Full Text of the Regulations.

Advertising 9

Advertising Cost Business Model Information 9

Harvard Business Review

SEPTEMBER 24, 2012

In this context, "corporate catalysts" — entrepreneurially-minded people inside corporates — are working with corporations' resources, scale, and growing agility to develop innovative solutions to global challenges. Medtronic used business model innovation to enter markets formerly out of its reach.

Innovation 8

Innovation Company Venture Capitalist Health Care 8

Harvard Business Review

APRIL 1, 2013

Frustrated employees were complaining about the lack of amenities — such as child care facilities — on campus and the stifling bureaucracy which, for instance, made expense reimbursment a time-consuming process.

Innovation 8

Innovation Attrition Software Globalization 8

Harvard Business Review

JUNE 16, 2011

David Roth and his teammates were frustrated by the endemic prioritization of short-term priorities at the expense of exploring, developing, and investing in new ideas. They designed a mechanism, borrowing from the world of software development and open-source innovation, to create a tangible, practical, and boundary-pushing workaround.

Management 12

Management Short-term How To Strategic Planning 12

Harvard Business Review

JANUARY 28, 2013

When my organization, Education For Employment , began operations in 2006 as a demand-driven answer to Arab youth unemployment, I felt that creating a social franchise model was the best way to meaningfully address an issue of this scale. In regions in turmoil, this can be the difference between expanding operations and closing shop.

Franchising 8

Franchising Uncertainty NGO Operations 8

Harvard Business Review

MARCH 18, 2013

There are many ways that live "corporate whales" can cultivate entrepreneurship ecosystems — as investors with capital for ventures to grow, as customers who buy innovative products, or as marketing partners to give the small dynamic firms global reach. In India in the late 1970s there was a similar story.

Company 8

Company Bureaucracy Restructuring Bottom-up 8

Harvard Business Review

JULY 7, 2015

I first had them meet with an Israeli army signal corps general (who was in the midst of overseeing a military operation); then we headed to a beach to engage in team building and camouflage exercises with young Israelis preparing for elite military combat units. in the proportional size of its mid-market business sector.

Innovation 8

Innovation Planning Tourism Venture Capitalist 8

The Horizons Tracker

FEBRUARY 2, 2020

Qatar Foundation Research, Development and Innovation strives to develop innovative solutions, both for the unique challenges faced by the nation, but also those of the wider world. Curating inspiration. So what lessons can be learned from both countries?

Resources 90

Resources Innovation GDP Education 90

Harvard Business Review

AUGUST 3, 2018

But certain types of decisions — particularly those related to strategy, innovation and marketing — will likely continue to require a human being who can take a holistic view and make a qualitative judgment based on a personal consideration of the context and facts. Insight Center. Adopting AI. Sponsored by SAS.

Bureaucracy 8

Bureaucracy Tools Marketing Agility 8

Harvard Business Review

NOVEMBER 6, 2013

Anyone following developments in the African IT space from afar can be forgiven for thinking that it’s all about the consumer, and that applications and services for business lag far behind. That’s understandable — the growth of the consumer mobile market in Africa has been spectacular. Enterprise IT with an ‘Infrastructure Patch’.

CRM 8

CRM Marketing Supply Chain NGO 8