article thumbnail

Bureaucracy Is Keeping Health Care from Getting Better

Harvard Business Review

In a recent article , Gary Hamel and Michele Zanini detail the toll that growing bureaucracy is taking across industries. Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Insight Center.

article thumbnail

Appleā€™s Pact with 13 Health Care Systems Might Actually Disrupt the Industry

Harvard Business Review

health care system. The reason: It could liberate health care data for game-changing new uses, including empowering patients as never before. Let them share it with whomever they wish in the course of their own health care journey. Health Care’s New Frontier. Insight Center.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What the CVS-Aetna Deal Means for the Delivery of U.S. Health Care

Harvard Business Review

The landscape for the delivery of health care in the United States is changing, but the traditional care-delivery players are not the change agents. The ramifications for traditional care providers typically dominated by hospitals is going to be big and may happen fast. Carol Yepes/Getty Images.

article thumbnail

How One Health System Got Rid of Bureaucratic Busywork

Harvard Business Review

But the truth is, tech can often make bureaucracy worse. Electronic Health Records (EHRs) were hailed as a cure to the inefficiency of paper-based systems. Technological progress and new digital products have perennially been relied upon for improving operations.

System 22
article thumbnail

How to Spread Empathy in Health Care

Harvard Business Review

These observations suggest an interesting opportunity for making health care better, and even more efficient ā€“ if health care organizations can figure out how to create an ā€œepidemic of empathy.ā€. What would an epidemic of empathy look like? The time for such an epidemic has arrived.

article thumbnail

Health Care Providers Need a Value Management Office

Harvard Business Review

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. Leading Change in Health Care. Most have begun this journey with pilot projects to obtain valid measures of outcomes and cost for one or two medical conditions. Insight Center.

article thumbnail

Driving Front Line Innovation in Health Care

Harvard Business Review

Stinson''s challenge is common at big organizations, but overcoming bureaucracy and breaking down silos is especially critical in healthcare. But even as she gained status by getting her PhD and becoming a clinician scientist, she came up against persistent bureaucratic and organizational barriers to innovation.