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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. The book was a huge business bestseller and served as a guide for managers for many years to come. Yet, Peters and Waterman pointed out that there were bright spots in the economy. Feel familiar? Perhaps not.

Waterman 247
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The Internet Is Finally Forcing Management to Care About People

Harvard Business Review

The humanist strand of management thinking that celebrates teams and collaboration through respect for customers and workers as human beings has a long and distinguished history. Achieving humanistic management has thus turned out to be a much more intractable problem than most thought leaders expected it to be.