The Core Incompetencies of the Corporation
Harvard Business Review
OCTOBER 31, 2014
They are frequently caught out by the future and seldom change in the absence of a crisis. Managers know how to command obedience and diligence, but most are clueless when it comes to galvanizing the sort of volunteerism that animates life on the social web. First, they are inertial. See the rest of the series here.
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